In this three-part series, I’ve set out to uncover the main principles behind the CUI.
- Part 1: the top 8 questions to ask yourself before creating a conversational UI.
- Part 2 is about designing a chat bot for Facebook Messenger.
Now I’ll reveal the secret to writing engaging chatbot dialogue. So dust off your typewriter, brew a bucket of jet-black coffee and put on a writer’s hat.
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