Reviewing comments/complaints from customers on products they have purchased has been less efficient in helping to fix the customer's problem just in time. This makes product recall a long process with customers mostly losing the product completely as well as wasting their money. Unfortunately, the repercussions fall back on the manufacturer who wasn't able to reach out to the consumer who has written all the trash about the product, discouraging other buyers to reject the manufacturer's brand.
However, you can track all reviews on your product in real time to ensure recall of the defected ones, through the Recallalams. With recall alarms, customers can drop their contents on the defects on products purchased by them allowing manufacturers and retailers can get notified in real time.
The recall alarms services are available for manufacturers and retailers of various consumer products, cosmetics, environmental products, boats, foods, motor bikes, medicine and medical devices to enable them deal with defective issues and secure their brand reputation.
Customers often experience defects on product they've purchased due to issues to packaging, handling, delivery or even a mistake of the manufacturer. Most brands use the most common methods of getting to the customer on phone to help fix the issue, while some bigger brands use online reviews and surveys to know the issues with the products and try to fix them. Most times, recalling this products takes weeks or even month in some cases before the manufacturer or retailer gets the defect message, recall the product from the buyer and either issue anew one or refund money to the buyer. This may even threaten the brand value when an affected customer who is disappointed and can't get answers decide to write a negative review about the brand.
Product recall process has been made easier for both, the manufacturers, retailers and the customers to ensure that customers are satisfied and brand values are preserved. With the Recallalarms platform, manufacturers and retailers can get real-time product recall alarms from affected customers and issue solutions to the defective products faster, saving them from losing their reputation.
For more details visit us @ http://recallalarms.com/
Contact us: +1 732 579 3656
