The CRM industry is now estimated to be worth some $4 billion annually, and today a startup has announced a round of funding that it hopes will help it take on one aspect of that lucrative pie, customer support.Kustomer, a startup out of New York that integrates a number of sources to give support staff a complete picture of a customer when he or she contacts the company, has raised $26 million.The funding, a series B, was led by Redpoint Ventures (notably, an early investor in Zendesk, which Kustomer cites as a key competitor), with existing investors Canaan Partners, Boldstart Ventures, and Social Leverage also participating.Cisco Investments was also a part of this round as a strategic investor: Cisco (along with Avaya) is one of the world’s biggest PBX equipment vendors, and customer support is one of the biggest users of this equipment, but the segment is also under pressure as more companies move these services to the cloud (and consider alternative options).Potentially, you could see how Cisco might want to partner with Kustomer to provide more services on top of its existing equipment, and potentially as a standalone service — although for now the two have yet to announce any actual partnerships.Given that Kustomer has been approached already for potential acquisitions, you could see how the Ciscos of the world might be one possible category of buyers.
Microsoft appears to be working on tech to build cashier-less stores, to which end it’s reportedly spoken with everyone’s favorite big box store, Walmart.The details: A report from Reuters says the tech company is working on a system which will track what a customer in a given brick-and-mortar store puts in their cart.It’s supposedly flashed samples of this tech and has even discussed potential collaboration with Walmart.As yet, we have no idea how far along Microsoft are in their idea — it might not be ready for prime time for a while.Why it matters: This is mostly a finger in the eye of Amazon, who have been working on their Amazon Go stores for a while — the first one opened earlier this year.Not that I don’t like the concept, but for me the distinct feeling of “ugh” that comes with the realization I need to visit Walmart doesn’t come because I need to deal with the cashiers.
Den fantastiska bilden ovan är så klart inte en bild utan ett resultat av flera bilder.Den började med att Erik var nerbjuden till XPOSURE-festivalen i Förenade Arabemiraten där han skulle tala om och visa upp sina bilder.Där hade de en stor vattentank och den fick han använda för att plåta något.Han valde att plåta en modell som skulle se ut som att hon föll genom luften på ett drömskt sätt.Efter det plåtade han massor av saker på hemmaplan och la så klart också massor av tid på att lägga ihop bilderna.Kolla in filmen nedan för att se hur bilden blev till!
Apple has on a number of points changed the rules for apps in the App Store in recent times, including opportunities for app developers to provide free provperioder to users, as well as new regulations to extract kryptovaluta on IOS devices.The latest change is a clear prohibition to sell information about the people in your kontaktbok, something that Bloomberg was the first to discover.Nowadays it is absolutely forbidden for apps in the App Store to gather information about the people in our kontaktböcker and then resell the data to another party.the Data may not be used to create user profiles.Stop kryptofesten apps for kryptovaluta prohibited in the App StoreApps may still ask for access to our contact information, but no longer sell it on.
Toni has launched an out-of-home campaign to give its stylists a platform to express themselves as artists and showcase their most creative work.The campaign, created by VML, saw stylists from the British hairstyling chain replicating the way they styled the human head with the upper edges of posters, which were located in Singapore malls that is located in.Toni hopes that by turning the posters into hair models, it breathes new life into posters as an advertising OOH medium.“We wanted to replicate how Toni is able to take a person’s hair and really shape and transform it, so we approached the designs and materials in the same way," said Joaquim Laurel, creative director at VML Southeast Asia and India."At the same time, we needed to create a design where the focus was on the hair style above everything else.Meeting the Toni team inspired the agency to build that heritage of craft and style into our work.”
Argo AI, en startup inom autonom körning som är finansiellt uppbackad av Ford, har under det senaste året haft en explosiv personaltillväxt, skriver Wall Street Journal.Förra året meddelade Ford att man investerar en miljard dollar i Argo.Då var man blott ett dussintal anställda – nu är man 330.Enligt Wall Street Journal har tillväxten delvis kommit från mjukvaruingenjörer och forskare från Apple, Uber och andra teknikföretag som låtit sig övertalas att gå över till Argo.Argos förmåga att locka talanger till sig är av betydelse för Ford eftersom man har bråttom med att lansera en kommersiellt självkörande bil redan till år 2021.Argos roll blir däremot inte att delta i produktionen av bilarna utan snarare att ta fram den autonoma körtekniken.
If Summit performs as its handlers say it can, it should jump straight to the top slot of the Top 500 supercomputer ranking, which is calculated twice a year in June and November.Here's the most recent November 2017 list.At Friday's unveiling ceremony of Summit Oak Ridge director Thomas Zacharia said that during testing the computer had already broken an extraordinary record: a mind-blowing 1.88 quintillion calculations per second."This is the first time anyone has broken the exascale barrier," Zacharia told attendees.The American upstart is based at the US Department of Energy’s Oak Ridge National Laboratory (ORNL), which is in the middle of nowhere in Tennessee.Summit will provide 5-10 times the computational firepower as the current fastest American supercomputer, Titan, which is also based at Oak Ridge and comes fifth in the list.
At our upcoming TechCrunch Disrupt SF (Sept. 5-7), TechCrunch committed to go deep on Artificial Intelligence, and we’re pleased to announce a speaker who has few peers in that realm as a technologist or investor.Dr. Kai-Fu Lee is the CEO and chairman of Sinovation, a venture firm based in the U.S. and China, and he has emerged as one of the world’s top prognosticators on artificial intelligence and how the technology will disrupt just about everything.Dr. Lee wrote in The New York Times last year that AI is “poised to bring about a wide-scale decimation of jobs — mostly lower-paying jobs, but some higher-paying ones, too.”In his forthcoming book, AI Superpowers: China, Silicon Valley and the New World Order, Dr. Lee expands on his AI thesis to argue that China has caught up to the United States in AI technology and that the two countries will dominate the AI globally, even as AI radically transforms the work world, necessitating dramatic new social programs.That’s one seriously disruptive investment thesis, and it’s central to Sinovation’s 300 investments in the US and China.Given Dr. Lee’s background, there is good reason to pay careful attention.
Watching your baby via your 21st century baby monitor seems like the responsible parent move, but as one South Carolina mother found out, you may not be the only one keeping an eye on your household.As first reported by NPR, Jamie Summitt discovered that that her baby monitor was being used for nefarious purposes.Rather than helping her to watch over her child, the monitor was watching her.The FREDI baby monitor in question is available for purchase on Amazon, and boasts a 1080P HD camera with two-way talking, infrared night vision, and motion detection.It has a 3.6-star review from 166 customers, and can be purchased for the relatively low price of $40.Summitt realized that she was no longer the only one controlling the FREDI when she got a smartphone alert notifying her that the camera was moving.
Facebook users will no longer have their uploaded videos with copyrighted background music taken down thanks to a slew of deals with all the major record labels plus many indies.Facebook is also starting to test a feature designed to steal users from teen sensation app Musically.Facebook’s new Lip Sync Live lets users pick a popular song to pretend to sing on a Facebook Live broadcast.When users upload videos with music with the new rules in effect, they’ll be quickly notified if that song is allowed via the deals and fine to share, or if their video will be muted unless they submit a dispute to the copyright holder who then okays it through Facebook’s Rights Manager tool.Facebook will compensate artists and labels whose music is used, but it wouldn’t disclose the rates or whether they’re calculated by upload or video view.Facebook won’t be offering a tool, at least not yet, that lets users select music to add to their video — a feature TechCrunch has been calling for and that was recently prototyped for Instagram.
The bar for what to expect from single-socket, consumer-facing processors has been raised once again with Intel demoing a 28-core monster at this year’s Computex show.Easily capable of outstripping its existing top-of-the-line Core i9-7980XE, the CPU is slated for release later this year.The biggest change with both Intel and AMD’s latest generations of CPUs is that they bolstered the core counts of mainstream processors.With AMD leading the charge with its Ryzen lineup, Intel followed suit and increased its Core i3 CPUs to four cores and the Core i5 and i7 chips to six cores a piece.That core-count expansion is now impacting the top of the top-end too, with Intel’s 28-core CPU likely to be the most powerful single-socket chip Intel has ever released to the public.Beyond its core count, there isn’t much we know about this chip.
At Apple's Worldwide Developers Conference in San Jose, California on Monday, Craig Federighi, Apple's senior vice president of Software Engineering commented on how the company handles your data."One of the reasons that people choose Apple products is because of our commitment to privacy," Federighi said.He announced new features for Apple's MacOS and iOS 12 that will protect your privacy, including blocking trackers on Safari and making it harder for advertisers to identify your devices.While WWDC is typically for Apple to show off its latest software, privacy issues have caused major backlash for tech companies as scandals continue to make headlines.Tech giants like Facebook and Google have experienced backlash from lawmakers and lawsuits as millions of people are becoming aware of how much data companies have gathered from them.Facebook is still dealing with its Cambridge Analytica scandal, where the UK-based company obtained data on 87 million people without their permission.
I’m not a little bit embarrassed to say I’m really excited about the upcoming BlackBerry Key2.I was a huge fan of the first, and I’m intrigued to see how TCL (the licensor of the BlackBerry brand) has improved on arguably the best physical keyboard phone to date.The Key2’s launch is penned for June 7, and will take place in New York City.Interestingly, the company is also planning a separate launch for the Chinese market, on June 8.BlackBerry announced the launch on its official Weibo page.Unfortunately though, it doesn’t reveal much about the phone itself, other than the fact that it’ll ship with a dual-camera setup.
She said smartphone shipments grew by zero percent, the first time since smartphones existed that the market didn’t grow.And IDC says the smartphone market will remain sluggish into the foreseeable future.IDC says global shipments (handset units) declined 2.9% in the first quarter.That means the success of Chinese smartphone makers in Q1 depended entirely on what percentage of their sales were exports versus Chinese domestic sales.3 spot (after Samsung and Apple), but grew an impressive 18.3% during the quarter, according to Gartner.When you oversimplify the global market picture, you see Apple rising slowly, and the biggest Chinese companies rising at the expense of Samsung.
Slide 1 of 18: Sometimes the hiring practices of even the most successful companies can feel outright wonky.There can be strange interview questions that seem to have no answers, and standards that will knock candidates out of the race right off the starting line.Google used to be a big example of this, with high standards and head-scratching questions.In fact, some of Google's questions were so bizarre, they were eventually banned from being asked altogether.In 2009, Lewis Lin, a job coach in Seattle, put together a list of 140 questions his clients were asked by Google.We've picked 16 of the wildest.
Once upon a time, when you wanted to share a photo quickly, you didn’t go to social networks or even Dropbox.Instead, you’d hop on to a service like Imgur.But as sharing became more mobile and more varied, those services seemed to have been left by the sidelines.Not content to be a footnote in history, Imgur is now announcing the rollout of a much-needed feature: uploading videos from an iPhone or iPad.While static images still have a place in the Interwebs thanks to memes, much more content, expressions, and laughs are better expressed through moving pictures.Especially ones that come with the appropriate audio track.
If it results in lower pricing.If it boosts wireless coverage in underserved and rural areas.Let’s take a closer look at these three areas and see what we can expect.And since every public company needs to be profitable to reward their shareholders or owners, prices will likely rise in order to do just that.T-Mobile, Sprint wireless coverage will improve further, faster with mergerWireless coverage will get better when these two networks come together.
It includes news of Samsung and Qualcomm setting up new AI research teams, why human radiologists are still better than machines and support for Amazon’s Keras-MXNet backend.Hold your horses AI radiologists People are quick to believe that machines will soon replace radiologists because they think computers are much better at spotting abnormalities like tumors or clots in medical scans.But results reported by Stanford University shows that radiologists still trump AI.A group of researchers built a large convolutional neural network (CNN) with 169 layers to predict the probability of an abnormality appearing in a particular scan from the MURA (musculoskeletal radiographs) dataset.The results have also been published in a paper on arXiv.Samsung is particularly interested in using AI with IoT for its products.
If you’ve ever hired a graphic designer to create a flier or an event poster or a logo, then you know those services don’t come cheap.While the final product itself has value, what you’re usually paying for in that transaction is the knowledge and expertise of the designer.While you may not ever develop the aesthetic eye of a true art professional, PixelModo can help you fake it, offering the tools to help create eye-catching art elements quickly and easily.Right now, you can lock in a lifetime of PixelModo access, a $600 value, for just $49.99 from TNW Deals.Whether you’re looking to create ads, banners or social media graphics for a website, sales email or other promotional needs, PixelModo helps you jump right in.First, choose from over two-dozen templates, then start adding in some of the 2.5 million images, patterns, vectors and other graphics and artistic flourishes from PixelModo’s vast archives.
Immigration is a controversial topic these days, but few people are talking about its effect on the international startup scene.As the world of entrepreneurship continues to become more global and diverse, more and more startups are searching outside of their cities to expand their teams.But what are governments doing to help tech companies with this endeavor?This syndicated post from Girls in Tech outlines how the Department of Homeland Security is enabling U.S.-based companies to bring in employees from around the world.The Department of Homeland Security (DHS) put out a new proposal that would create a rule that would allow foreign entrepreneurs—who are creating new businesses here in the U.S.—a temporary pass to stay here for up to five years.The proposal is a big win for both Silicon Valley—who has been begging for a friendlier immigration route aimed at startup founders—and Obama, who is sidestepping Congress to make it happen.