The bar for customer support has seen a rapid improvement in recent years. Customers no longer want to be just one name in a long list, they want to be involved in one-on-one interactions… they want personalized treatment at every point of time.
Hence, adding a personal touch to the way you interact with your customers goes a long way towards maintaining a high customer retention rate. Let’s discuss how you can add a personal touch to your customer interactions:
Respond ASAP, Don’t Wait for a Solution
The moment you receive a support request from your customer, make sure you respond to it acknowledging the request. If you don’t have a solution to it right away, mention that you’re working on it.
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Research says that more than 65% of business owners think they know their customers. Another 10% surprisingly think it’s not important to know the customers & what only matter to them are revenue, sales volume & profits.
The ‘Push-it-all’ marketing strategy of the early 2000s isn’t as effective now as before. Customers are no more bound to buy whatever available on the shelves. There’s simply no shortage of options across all price range. Times have changed drastically, for the good
In today’s cut-throat world… it’s absolutely necessary to research, analyze your customer profiles or their behavior on the web. This not only gives you key insights into their needs/wants but also what they expect from a service. Only when you know your customers’ expectations, you will be able to work towards the right track or even beyond.
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Eulerity, the leader in modern marketing automation for multi-location businesses, today announced the appointment of Julie Samuels to Senior Director of Growth for Eulerity’s franchise division.As Eulerity’s Senior Director of growth, Samuels will oversee critical functions and Eulerity’s key franchise revenue businesses.
Samuels will be based out of Eulerity’s New York office and will report to Eulerity’s COO & Co-Founder, Adam Chandler.Julie joins Eulerity directly from Blink Fitness, where she most recently served as Franchise Sales Manager.
With a hand in all aspects of Blink Franchising, Julie comes to Eulerity with a wealth of knowledge about the sector martech news.“I knew from the moment I met Julie we would work together.
Julie has consistently demonstrated persistence and creative problem solving to drive growth and make an impact.
The company is led by an impressive team that I am looking forward to working closely with.
Executives and teams are tasked with doing more with less.
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Wi-Fi connectivity issues in printers are very common and it happens sometimes.
It's not a big problem; it would be wise to fix this problem immediately if you ever face it.
This is a very well-known problem in HP printers and it can be solved if the proper steps are taken.
Usually, it gets solved after restarting the printer, router, and computer.
You will also get the help and assistance you need by contacting HP Printer customer support number +1-844-881-6626 and talking to the certified professional remotely.
There are 3 ways to handle this issue if you ever face it.Method 1: Restart your computer, printer and the router.