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2019: Why QA Automation Matters in Financial Services

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Yethi Consulting
2019: Why QA Automation Matters in Financial Services

Speed of change: Businesses wish to adopt new technologies more rapidly.

Complexity of environment: Unlike the broad adoption of Core Banking Solutions (single monolithic applications) witnessed in early 2000s, today organizations are more more likely to go for a best-of-breed application stack.

This leads to a higher complexity in the institution’s IT landscape and leverages integration technologies (service bus, SOA) extensively.

An Accenture survey of 80 bank COOs in North America says, “The need is for back-office operations to become more digital and to act as the new front office.” Most of the banking applications today need to interact with multiple back-end systems such as trade, loan origination, core-banking, retail lending, and wealth management.

Additionally, business processes and transaction lifecycles are spread across multiple days or may need to be executed in real time.

Banks need to manage these transactions without losing them, and they must flow from one back-office system to another seamlessly.

When such complex integrations, multiple business work flows need to be tested repeatedly, manual testing can become quite cumbersome and time-consuming. Manual testing will not be able to completely test all the touch-points of the applications. Even so, the manual team’s attention to detail would falter if a significant volume of cases have to be repeated often.

 

Why QA Automation Matters


With most financial organizations moving towards continuous delivery and agile based development models, the frequency of testing increases. Considering the complexity of the landscape and the business transactions themselves, any QA effort would be complex and need to combine multi-disciplinary skills. In such a scenario, regression testing (testing of existing or unchanged functionality to ensure its stability) becomes a larger volume of work, drudgery and potential point of failure.

In order to keep testing efforts focused, efficient and consistent, test automation is becoming absolutely necessary. In a continuous delivery approach, the source code is developed, tested, and refined further. In agile project framework, several iterations of development happen in a day. With more QA feedback, these iterations only continue to increase. Therefore, highly efficient and self-sustainable automated deployment process is essential.

According to Forrester 2019 Financial services predictions, in 2019, innovation will finally come to the back office. After a decade of focus on customer experience, overhauling back-office processes will become fashionable again. This will see automation testing playing a major role to increase efficiencies and reduce time taken to modernize back-offices.

The testing process of digital applications aided by TENJIN ensures quality products and enhanced customer experience. To know more, write to us at [email protected].

This was originally posted on Yethi Consulting

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