Although, Chatbot exist from a decade but brands now learned that how it can effective in your business. Multinational companies are already using chatbots to sort out customer queries, simplify the sales process and produce new sales leads.
To help you get started, here are six ways you could be deploying the Chatbot technology in order to boost your overall small business strategy.
- Create a Consumer Resource
- Streamline Sales
- Influence Buying Decisions
- Answer Customer Queries
- Boost Social Media Engagement
- Simplify Payments
If you’re eager to embrace chatbots and introduce them into your small business strategy, just remember to do your research. Do some brainstorming about how customers could benefit from the introduction to a chatbot, how you would deploy it and how or where it will be created. Nothing can replace quality, one-on-one customer service — but that’s no reason to shy away from injecting a bit of artificial intelligence into your overall marketing mix.
