August announced today that it is halting shipments of its new View doorbell camera a mere 17 days after it first went up for sale.
In my review of the View, published on April 9th, I noted that I experienced numerous connectivity and streaming issues while testing the device.
CNET also reported long delays while connecting to the View through the August app in its testing.
Customers on Amazon cite similar issues, where the View currently has a 1.5-star rating across 40 reviews.
Interestingly, August is offering customers the option to keep the View and receive a full refund of the purchase price in exchange for providing information on their setup and allowing August to reach out to them for more information to help improve the product’s performance.
Customers who do not wish to participate are able to return the device to the retailer where they purchased it for a full refund.