You will almost certainly be required to solve problems using a unique skill set and methodology as part of a current project or task.
It's a communication tool that can help you get more customers and gain support from other companies.What is a Problem Statement?According to Wikipedia, a Problem Statement is a concise description of issues that problem-solving teams must address and should be presented to them (or created) before they attempt to solve the problem.In simple terms, it is a thought process that occurs prior to performing a task in order to avoid any errors during the solution process.A good problem statement should answer questions such as:What is the problem?Who has the problem?Where does the problem occur?When does the problem occur?What does the problem impact?“[A user] needs [need] in order to accomplish [goal].” With this basic formula, you can add information and arguments in favor of solving your problem.Peter Peterka, a Six Sigma Master Black Belt, emphasizes the importance of facts and research within your problem statement.
A reader of the project statement should be able to say, “YES, I UNDERSTAND IT!” on the first read.Specific – The problem statement should be precise, to the point, and should convey directly to the reader.Measurable – Problems should be regulated with frequencies or degrees.
Using such which render easy clarifications of defining goals of the problem statement.Impacted Audience – The problem statement should identify the affected population.How to develop an effective Problem Statement?Each team creates its own processes for developing effective problem statements.
But one methodology stands out above the rest: The 5 Whys.What are the 5 whys?The 5 Whys is one of the most effective Root Cause Analysis techniques (learn more about RCA in our previous blog).
to each of the succeeding problems and to its answers until you reach the root cause of the problem.Make sure the team manages to resolve all the Whys?