American Express has today announced its intentions to acquire Resy, the CRM and reservation platform based out of New York.
About a year ago, the company unveiled a new suite of tools for restaurant partners, including Resy Fly, Business Intelligence, and Resy Surveys.
Resy Fly uses data to help restaurants understand how to manage their inventory, looking at signals like date, time, weather, and the average time spent eating at a restaurant.
Using this data, restaurants can be more agile in the way they offer their reservations and tables on an ongoing basis.
Business Intelligence lets restaurants take a look at information like KPIs, revenue and ratings from third-party sources like Foursquare.
Resy Surveys, in a similar vein, gives restaurants an easy tool to send out surveys to existing customers to learn more about what they want.