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CallMiner analyzes every customer interaction, across all channels, and automatically uncover actionable intelligence

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CallMiner analyzes every customer interaction, across all channels, and automatically uncover actionable intelligence

CallMiner Eureka is a speech analytics and customer engagement platform that’s based on SaaS.

The platform leverages machine learning and AI to transcribe, capture, and reveal insight from 100% of your customer interactions.

Here are brief pointers that show how exactly the CallMiner Eureka works.

Clients are provided with accurate call transcription.

Further, support is integrated with all market-leading email systems, call recorder, popular social networking sites, and chat.

Paul Bernard, President & CEO

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