While it may feel like chatbots are still an emerging technology, they’ve actually already emerged further than you might think.
In fact, by next year, about 80 percent of businesses will be utilizing them.
Why are so many companies jumping on board?
Simple dollars and cents, mostly.
Chatbots are expected to save companies about $8 billion a year by 2022, according to Juniper Research.
With that kind of demand, you can reap the benefits of being a go-to chatbot creator with the training found in the IBM Certificate Program: Building Chatbots Powered By AI.