Once flat and useful, the poor little guy now looks like a mini ski slope and barely works.
Several of my friends have similar keyboard problems on their overpriced laptops.
So it felt like a relief earlier today when Apple announced an expansion of Keyboard Service Program.
This feels refreshing because it’s taken Apple so long to deal with the many problems caused by its crappy butterfly key design.
By then, people had already been complaining about the original butterfly key design and its tendency to break, but the redesigned butterfly sparked a firestorm of rage.
Nearly a year after Casey Johnston explained her own frustrations with the new MacBook Pro keyboard in a post on the Outline, Apple finally admitted the design was flawed in June 2018 and announced a repair program for a limited number of its laptops.