So today we have compiled a few reasons why you should use “user-generated content” on your website, e-commerce platform or any event, conference or meeting you are planning!
So, when user-generated content comes directly from the users themselves, it increases customer trust in your brand.UGC is the best possible way to increase brand trust and loyalty among your prospective audience.
This helps you increase your audience reach even beyond your target audience.
By posting images and videos of their experience with your brand products and services, they are making a pitch for the quality of your products and services.
Drives Sales And Conversion Rates
If you own an e-commerce website, then displaying user-generated content helps you bring the point of sale closer to the point of inspiration.
It is basic human nature to form communities around work, common interests, and passions.
Hosting UGC campaigns to display earned media for your brand to your audience is a great way to leverage the ongoing trends for your brand promotion.
What it did was, it embedded a social media hub on the home screen of its official website which displayed photos of actual users and customers of their real-estate projects fetched from their social media profiles, and thus displays social proof of the quality of their projects.
In order to spread this cause, the brand encouraged the dog owners themselves to post selfies with their dogs using the hashtag #HollywoodSelfie on social media.
During one of its events/conferences in Dubai, SMW actually displayed user-generated social media content to boost audience engagement and interaction with event happenings.
Attendees and non-attendees could share their feedback, opinion, join in a conversation and be a more integrated part of the whole event.
We mean, it is easy if you are not expecting any fruitful results, but certainly not when you desire an influential impact on both the market and your revenue.
Yes, that’s how user-generated content works.
In fact, a survey reports that Instagram accounts that regularly run contests grow about 70% faster than the accounts that don’t.
You can share some relatable posts and can ask your followers to tag a friend and share their thoughts about it
Another fun and intimate social media marketing idea is to post behind the scenes pictures or videos of your brand.
For instance, if you are a restaurant, then you can post a video of your chef preparing some delicious food.
User Generated Content (UGC) or also known as User Created Content (UCC) is any type of content created by the users rather than the brand itself.
According to a report by Nielsen Consumer Trust Index, 92% of the customers trust the organic and the user-generated content rather than the content created by the brands itself.
UGC also helps to gain the trust of the people and establish as a powerful brand.
It helps you to build a better relationship with the people and increase your reach.
So from the above-mentioned data, you can analyze the importance of UGC in today’s world.
Rating and reviews play a vital role in today’s marketing world.