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What to Look for in a Chicago IT Consulting Company

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Prince oberoi
What to Look for in a Chicago IT Consulting Company

If your company continues to grow, there will come a time when your IT (network, hardware, software, etc.) becomes too much to handle. Your employees with either lack the time or the ability to handle the technology. While hiring an in-house team may solve some issues, you’ll quickly discover how much money you’ll spend on salaries and facilities for additional employees.

For this reason, many companies are turning to a Chicago IT consulting company. Outsourced IT consultants can manage your entire IT infrastructure but at a fraction of the cost of hiring someone in-house. If you are considering partnering with a Chicago IT consultingcompany, below are some tips for finding the right IT consultant for your business.

IT Services That Match Your Company’s Needs

Not all IT consultants are the same. Many companies specialize in specific areas of IT. So, start your search by finding an IT consultant that offers services that match your company’s needs. For instance, are you looking for a company that can help you move your internal processes to a cloud platform? What about heightening IT security? Or, you may be looking for a company that can help you set up and manage software such as QuickBooks or Microsoft 365.

Whatever the case, establish your business needs and then find a company that provides matching services. Some areas you may want to start with may include:

  • Cybersecurity solution to protect your business and your customers
  • Complete IT management of your entire system
  • Cloud-based solutions to centralize your internal processes
  • Software management & development (SaaS)
  • Streamlining & simplifying Communications (VoIP)
  • Data storage, backup, & recovery

The areas are crucial components in business operations. Therefore, you may want to start here to find the solutions you need for your business.

Dependable, Consistent Customer Service

Nothing beats reliable customer service. When you experience IT problems that are creating downtime and costing you money, you need to know your IT consulting company can respond quickly and provide solutions fast. Look for companies that offer both remote help desk services and on-site responsive customer service.

  • Help desk services range from remote emergency response, network analysis, and problem-solving to data management, communication, and security. Most companies offer 24/7 help desk services to help clients around the clock.

  • On-site services include dispatching an IT consulting to your location whenever there is a problem that cannot be handled over the phone. These services are valuable because it allows you to work face-to-face with a technician instead of trying to solve your problem over the phone.

A Chicago IT consulting company should offer both of these services while providing multiple ways for reaching IT staff such as an online client portal, email, or phone. Before you hire an IT consultant, learn a little more about their customer service. It could be the deciding factor on which company you go with.

A Chicago IT Consulting Company That Keeps Your Business Secure

IT security should be your company’s #1 priority. Search for an IT company that provides first-rate cybersecurity services and a proactive approach for preventing attacks before they happen. Also, look for a company that offers a comprehensive, multi-layered service that covers all components in your network.

A Chicago IT consulting company should provide a service that addresses all network security concerns such as communication, email, cloud, data, and employee/customer privacy. Try to find a company that offers 24/7 monitoring, real-time reports and analysis, and system testing to discover the vulnerabilities in your network.

Whatever you do, don’t settle for less than top-notch security measures. You may regret going with a cheap option that provides fewer features.

Need a Chicago IT Consulting Company? Contact Us Today

Do you want to learn more about what a consulting company can do for your business? Then contact Infiniwiz. We offer complete managed IT services for small and mid-sized businesses. We are a Chicago IT consulting company that business owners can trust with all their technology needs.

To find out more about our services, call us today at 847-994-1111. We are here to help you create a strong network.

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