Consider your last online shopping knowledge.
Whether it's going beyond customer expectations, earning customer trust or reimaging the supply chain, retailers can benefit by adopting a fresh digital perspective and developing innovative retail IT solutions.
The focus will shift to where both the digital and the physical experiences complement each other to create an improved retail experience for the consumer.
Consumers’ decisions are being extensively influenced by digital channels in a variety of locations, from in-store displays to augmented reality-equipped stores that allow the user to experience a product before purchasing.
QR code-based Payment Solutions: Helping customers avoid long payment queues.
This information provides valuable insights for retailers to help them understand consumers, analyze issues in their value chains or consumer journeys, and align products and content to customers’ needs.