YouTube CEO Susan Wojcicki is apologizing to the LGBTQ community in the wake of the company’s failure to take more definitive action against conservative pundit Steven Crowder’s channel.

(Disclosure: Vox is a publication of Vox Media, which also owns The Verge.)

Wojcicki’s comments come after Vox host Carlos Maza tweeted a video compilation of Crowder making homophobic comments about Maza, including calling him a “lispy queer.” YouTube responded via Twitter about the situation, saying that, although the company didn’t agree with the statements Crowder made, his content didn’t violate the company’s policies.

The decision led to mass outcry from YouTube creators, critics, and even employees at Google who signed a petition against YouTube’s decision.

“I know that the decisions we made was very hurtful to the LGBTQ community and that wasn’t our intention at all,” Wojcicki said.

“That was not our intention, and we were really sorry about that, and I do want to explain why we made the decision we did.”

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