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5 Common Ways Customers Broke their Phone

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Jacob Bell
5 Common Ways Customers Broke their Phone

Did you know that around 33% of people damage or lose their cell phones? You’ve got a ton of information on your cell phone, and chances are your apps and settings are set up exactly as you’d like to use them. 

 

If you are afraid of damaging your phone, creating the need to pay for cell phone repair, you can take our insurance. This can cover your phone against many types of damage, like cracked glass, water damage, or buttons that have just stopped working. 

 

But if you know common ways that your cell phone can break to avoid both having to pay for insurance or cell phone repair, you can take preventative measures to protect your phone. Here are five common ways people break their phones: 

 

 

  • Cracking Your Cell Phone’s Glass 

 

 

One wrong move and you can shatter your new expensive cell phone’s screen. Cracked displays are one of the most common types of damage on broken cell phones. You might accidentally step on your phone, drop it, rest it on a slippery surface or crush it while you are leaning against an object. 

 

Cell phone manufacturers are currently trying to make your smartphone sturdier with the advancement of these handheld devices, but the fact of the matter is, smartphone screens are extremely prone to breakage. 

 

  1. Damaging Your Cell Phone’s Charging Port 

 

Are you experiencing difficulties recharging your phone? You might be dealing with a problem with its charging port. This can happen by allowing water or other types of debris to get inside of it. 

 

Do you have a charging port problem? Is the charger wire falling out? Are you getting a loose feeling when you connect your phone to a charger? Or does your charging wire have to fit JUST right in order for your phone to juice up? 

 

You might be dealing with this problem with an older phone, but this doesn’t mean it’s time to throw out your device. You can take your phone to a local repair shop to correct the problem. 

 

But knowing this is an issue, you can take extra care to keep your charging port clean and pristine, avoiding the need for cell phone repair. 

 

  1. Damaged Buttons 

 

If you have a phone with buttons that stick or don’t work, you know how aggravating this issue can be. When you buttons don’t work, you may not be able to search the internet, text, or even dial your phone. 

 

Maybe your buttons stopped working because you exposed the circuits to heat or moisture, dropped your phone, or damaged the phone’s keypad membrane. 

 

If this is the case, you might need professional help to clean the phone or replace parts. If you have a touchscreen phone, the home button, volume buttons or lock button might eventually wear out with usage and need to be replaced. 

 

Knowing that this is an issue, try to take it easy on your phone’s buttons and you won’t have to deal with this problem. 

 

  1. Water Damage 

 

This is a pretty common smartphone problem, simply because these devices are so portable. To avoid damage, get a waterproof case, otherwise your cell phone could get wet in the rain, submerged in liquid or fall in a puddle. 

 

If water does get into your cell phone, it can corrode inside components. You’ll need to remove the liquid from your phone. Unfortunately, putting your cell phone in rice isn’t so great at removing moisture. If you have damaged your phone with liquid without a waterproof case, you’ll need to seek out professional cell phone repair. 

 

  1. Breaking the Speakers 

 

Speakers can stop working due to daily wear and tear that leads to loose internal components, damaged hardware from a drop, or keeping your phone’s volume on a high setting for an extended period of time. 

 

Keep this in mind, because if your speaker problem isn’t a factory issue, chances are you’ll need to replace or fix the speakers yourself. 

 

How to Prevent Phone Damage 

 

Here are some ways to avoid damaging your phone so that you don’t have to seek out and pay for cell phone repair: 

 

  • Always Use a Protective Case 

 

Go out and buy a snug, protective phone case and keep it on your phone all of the time. You can find a protective case almost anywhere; online, stores, even mall kiosks. The best part is, buying a protective case won’t really hurt your wallet thanks to the variety.

 

Research the best cases for your particular phone, and keep track of your daily activities to determine which kind of case fits your cell phone.  

 

  • Avoid Advertisements for New Phones 

 

When a new phone model comes out, you might tend to get excited and want the new upgrade. Studies have shown that advertisements for new phones cause people who own older model phones to become more careless with their phone. This is because if their phone breaks, that’s an excuse to upgrade. If you want to protect your phone, try not to pay attention to advertisements and articles praising newer models.

 

  • Don’t Use Your Cell Phone in the Cold 

 

Keeping your phone in an insulated container and keeping it close to your body can keep your temperature neutral, which is a good idea for temperature sensitive phones. Remember that cell phones are made up of thin glass, delicate parts and other sensitive components that can go on the fritz when the temperature gets cold. 

  • Don’t Use Your Cell Phone Around Liquids 

Try not to keep your cell phone around a potential spill or splash. You might spill a drink all over your phone, or even drop it in the toilet. This is why it is a smart idea to keep your cell phone away from liquids. Try purchasing a smart watch that can receive texts, emails and calls that is also waterproof. Investing in this can keep you connected even while you are around water. 

 

Sometimes, having to purchase cell phone insurance or bringing your phone to the shop for cell phone repair is inevitable. Take our tips to prevent damage to your phone, and remember these common ways people break their phones, and extend the life of your investment today. 



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