In the coming years, Robotic Process Automation (RPA) will definitely change the diversity of ownership and will focus on customer engagement. RPA is not a new concept but it will surely make an impact in the coming time.
In the previous blog, I have discussed the basic principles of Robotic Process Automation (RPA) and explored why the technology provides a tremendous opportunity for insurers.
In this post, I’ll discuss how to get started implementing an RPA solution in your company.The first thing to understand is that unlike traditional technology investments, the best way to get started in RPA is by jumping in with both feet.
At Charter Global, we recommend starting with an affordable pilot program that can deliver real-world results in about four weeks.The pilot begins by choosing a process to automate and identifying the underlying systems and platforms used to complete the task.
The business owners then work with us to capture the entire process from start to finish, with each input, review, decision, and output identified and documented.While this is taking place, we look at the hardware and software tools available and select the one that is the best fit for your organization.
Because configuration does not require that the underlying systems and applications be modified, the configuration is relatively straightforward and efficient.
The process documentation already captured above is entered into the software to replicate the previous manual workflow’s touchpoints and decisions.Once the software is configured, new processes can be easily added and modified by business users, without the assistance of IT resources.After the usual testing and output checks, the outcome of the four-week pilot is a working process automation system that can be explored and modified as you go, responding to identified goals and opportunities and providing real-world metrics and outcomes.As this series of blog posts has outlined, RPA offers insurers a tremendous opportunity to reduce costs and improve service levels without a huge investment of either time or money.
Both RPA (robotic process automation) and AI (artificial intelligence) have seen immense advancement in the present decade.
While both technologies are dissimilar, it is interesting to see that when it comes to businesses, both help achieve the same ends—growth.
AI + RPA solutions is a formula that is being increasingly adopted by numerous organizations to achieve business growth.
“AI is an area of computer science that maintains the creation of intelligent machines that operate and react like humans.
Some of the actions of computers with artificial intelligence are created that include speech recognition, learning, planning and problem-solving”
“RPA is the practice of automating everyday business practices with "software robots" that perform tasks automatically..
We live in a world where everything is technology-driven. Robotic Process Automation (RPA) is a technology that has changed the functioning of the industry. It allows configuration and integration easily. There is no need to change the structure or process of your work, as RPA integrates perfectly with the structure.
In the last few years, many big companies have invested in some sort of process automation with a thought to bring transformations in the operation and other processes.A report from Gartner, predicts that the estimated revenue of global Robotic Process Automation is forecasted to reach approximately 1.89 Billion Dollars by the end of the year 2021.Robotic Process Automation allows the configuration of digital workers for the capturing and interpretation of tasks that are already available on the pre-existing applications.
For RPA, the most optimal use these days is to set the workers free from the repetitive and boring routine tasks, so that they can focus on other higher-value tasks.The tasks that are repetitive, recurring, rule-based, and prone to human errors are the main and ideal targets for automation through various Robotic Process Automation tools.
A notable benefit is also observed with improved retention rates of employees and reduced demand for additional human resources.
The need for heavy training that was to be provided to the newly joined employees has also reduced.Some additional benefits of RPA are -Improved quality of servicesLow costsImproved analytics and reportingEnhanced employee experience and engagementsBetter security and complianceIncreased agilityReduced implementation time and costRobotic Process Automation Tools - FeaturesThe field of RPA is very vast and a variety of Robotic Process Automation tools are available in the market.
Prioritizing of the Manual WorkflowsAfter this, the companies can be innovative and move faster consistently.
when integrated with some smart automation platforms, empower the citizen developers in the achievement of digital workflows for uplifting productivity and accelerating work to a new level.3.
