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Should I Use Chat, Email, Social Media or Phone to Respond to My Clients?

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Vcare Outsource Call Center
Should I Use Chat, Email, Social Media or Phone to Respond to My Clients?

Email is an internet-based mode of business communication that is easily replicated, accessible, cheap and fast.

Knowing them can help you make an informed decision.

Permanent – keep a record of all messages

Convenient – a message is stored until the recipient reads it Fast – an email will reach the client in a few minutes

Cheap – the cost of email is the same irrespective of distance

Data storage – when emails with large attachments are distributed, electronic storage space becomes a problem

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