Nowadays, many companies handle tasks via service providers, from telephone support or room maintenance to administrative tasks. However, what outsourcing means especially in the technology industry is often not clear to many. In this article, we mainly look at the different outsourcing types and models in information technology and highlight the advantages.
In general, outsourcing is the assignment of a service provider outside of your company to take on tasks that you previously performed with employees within your company. This is a practice that allows companies to cut costs and increase flexibility. IT outsourcing is the commissioning of external service providers who take on certain tasks in information technology.