When growing your single-family business, winning new property owners is only half the battle. Many Real Estate Management Companies New Port Richey are focused on marketing to new owners that they forget the importance of building long-term relationships with the owners they already have.
In this article, you will learn the main reasons why property managers lose their clients.
1. Maintenance Issue
It’s not just tenants who get upset when there are problems with maintenance vendors. You can lose owners over it as well. The most common threatening issue is vendors who are uncertified, unprofessional or uninsured.
As you are aware of property maintenance that is a huge headache but also a good opportunity when it comes to customer service. Best property management New Port Richey help ensure tenants always get the attention they need and speedy response, so you don’t disappoint property owners with tenant turnover due to maintenance issues.
2. Property Damage
Property damage is really a big source between the property management company and the owner. The key is to have insurance in place that protects everyone: tenants, owners and Property Managers in New Port Richey. Property protection plan reduces owner risk from tenant-caused damage, lessening the odds that you will be blamed for an owner’s cost due to destructive tenant issues.
3. Poor Communication
Property managers who keep owners informed all the time keep more owners. That’s why professional property management company users take full advantage of the mobile-friendly portal to provide owners access to statements, documents, data and a complete history of communications. It can be used to keep homeowners aware of strenuous day-to-day efforts you’re making to find new tenants for unoccupied properties.
4. Vacant Properties
What property owners want most from you, beyond protecting your house, is to keep them rented and generating monthly income. An owner will leave you in a minute if they think you’re not working diligently to fill unoccupied properties. That’s why it is important for the Best Property Manager in New Port Richey to have a cost-effective, successful marketing program and these days most of it happens on the internet.
Keep Property Owners Satisfied
There are several more reasons to lose owners that the ones listed above, of course. And some of them you can’t do anything about. But if you pay attention to these four points and address your weaknesses, you can be confident that those new property owners you’re winning aren’t merely replacing those you’re losing on the back end.
