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Organizational Change with Appreciative Inquiry

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Traininng dotcom
Organizational Change with Appreciative Inquiry

As a graduate student at Case Western University, Davide Cooperrider had access to study the organizational behavior at the renowned Cleveland Clinic. What he discovered was that the hospital engaged change management consultants who were not telling the hospital what it was doing right, rather they focused on what was wrong with the processes, procedures,
and practiced the hospital used in its daily routines. Pointing out the problems did not bring the organization any closer to a valid solution. Cooperrider decided to turn the process inside out and began observing and interviewing staff regarding what the hospital was doing right.

 

 

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