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What Does Extended Support Mean for Microsoft Products?

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What Does Extended Support Mean for Microsoft Products?

https://i-neti.com/stories/what-extended-support-means/

 

Based on the above-said, the major difference, when evaluating Microsoft mainstream vs extended support, is that eventually, you have to start paying for service that used to be free. 

This is due to the fact that the Microsoft team can only afford to provide free support when a product is in the ‘spotlight’ (i.e. their flagship release – usually their most advanced, and ultimately most marketable product) and the specialists work to constantly improve it. Regular support provides regular real user feedback, which is very valuable for timely “polishing” of software performance and design. This period is implicitly defined by the “five-year rule”.

Surely, continuous improvement may take longer than five years, but it ceases to be the primary focus and therefore is carried out based on individual user feedback and reviews. So be prepared to pay if you want your 5 (or more)-year-old Microsoft software to remain stable and secure.

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