According to a new market report published by Industry Probe (www.industryprobe.com) titled ‘Interactive Kiosk Market (Product: Food Self-service Kiosk, Beverage Self-Service Kiosks, Photo Kiosks, Ticketing Kiosks, Parking Kiosks, Patient Interactive Kiosks, Information Kiosks, Employment Kiosks, Check-in Kiosks, Automated Teller Machines Kiosks, and Others; Type: Floor Standing Kiosk, Wall Mounted Kiosk, and Others; and End-Use Industry: Retail, Hospitality, Banking & Financial Services, Healthcare, Transportation, Media & Entertainment, Government, and Others) – Global Industry Dynamics 2018-19, Trends, and Forecast, 2020–2027’, the global wall mounted interactive kiosk market was valued at US$ 9.26 Bn in 2018 and is expected to expand at a CAGR of 6.7% from 2019 to 2027.
The report states that in terms of type, the floor standing kiosk segment dominates the global interactive kiosk market. This can be attributed to its ease of use and convenience. Wall mounted kiosks are expected to witness significant growth during the forecast period, owing to growing space constraint. Interactive kiosks, such as ATMs and ticketing machines, have become a separate branch in research, a source of competitive advantage for service providers, and a part of consumers’ everyday lives. Consumers receive improved experience, convenience, and increased customization, along with reduced waiting time, while service providers benefit from greater control over service delivery and reduced labor cost.
In addition, the report says that rapid development in technology has resulted in the introduction of advanced and innovative products in the global interactive kiosk market. Rise in usage of interactive kiosks for branding initiatives in retail and hospitality sectors is also expected to drive the global interactive kiosk market. ASEAN countries are improving the urban planning infrastructure in resource-rich countries and major cities to attract domestic and foreign direct investments, which, in turn, is projected to drive the global interactive kiosk market. Increase in demand of kiosks from banking and financial services, retail sector is expected to contribute to the growth of the global interactive kiosk market.
The report also highlights market hindering factors such as stringent government regulations and policies governing safety standards of kiosks that have compelled manufacturers to adhere to guidelines and obtain certifications. This is posing as a challenge for the interactive kiosk market. Floor mounted interactive kiosks are mostly preferred by various end-use industries, such as retail, due to their convenience, ease of use, and cost-effectiveness. Most customers today do not appreciate any interference while choosing or deciding on buying a product. They prefer to seek technical assistance depending on their individual necessity. Hence, customer behavior offers interactive kiosks a right interface.
The global interactive kiosk market is dominated by several players that are focused on the development of new products to cater to changing consumer preferences
The report includes the below mentioned pointers of major players operating in the global interactive kiosk market:
- Competition Matrix
- Company Overview
- Market Share Analysis (2018)
- Product Innovation
- Business Strategies / Recent Developments
- Technological advancements
- Key mergers and acquisitions
- Expansion strategies
- Company Financials
Some of the prominent players featured in the global interactive kiosk market to give a better competitive analysis of the market include Advanced Kiosks, NCR Corporation, Advantech Co., Ltd., Olea Kiosks Inc., Diebold Nixdorf, RedyRef Interactive Kiosks, KIOSK Information Systems, SlabbKiosks, Meridian Kiosk and ZIVELO.
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