On-demand apps have bought a revolution in the industry. It not only boosts the entrepreneur’s overall revenue but also makes the customer’s lives easier. These apps make the services more accessible for the customers. Truck drivers always have a fear of breakdowns during long-distance rides. They will not be able to find a mechanic nearby or get help. At times, it will take hours for the mechanic to reach the location. Entrepreneurs have come up with a new concept called “Uber for tow trucks, “ an on-demand app exclusively made for truck drivers. The name is due to its similarity with Uber's taxi services, but it differs in some ways. The app has gained popularity in less time than other apps, as it is highly beneficial to the drivers.
How Uber for tow truck app works:
As the name says, the app works exactly like Uber’s taxi booking and food ordering apps. Drivers stranded on the highways can look for the mechanics nearby and make use of apps services. The drivers can get professional mechanic services at their fingertips. The location of the user will be shared with the mechanic to reach faster. The users need not have to worry about overpricing or improper service as everything will be centralized, and there is no margin for error. This app can help hundreds of stranded drivers on a daily basis. If you are planning to get into this business, here are the features that you shouldn’t miss out on.
GPS integration:
One of the main features in every on-demand app is GPS. It helps providers to learn about the requester’s location. The customers can also track the real-time location of the mechanics with in-built GPS. This is a must-have option on your on-demand roadside assistance app, and you cannot afford to miss this feature in your application.
Schedule services:
One of the main highlights of the on-demand services is that the customers can pick their own time to avail of the services. Make sure that you provide a schedule option for the users. The user should be able to choose the services they require, such as tire change, dead battery, towing services, no gas, and others. You can also choose to customize the application according to your business needs and provide better services for the customers.
In-app payment:
People prefer to pay online for on-demand services. You need to focus on the payment gateway in your application. Make sure it is developed with the latest security protocols to prevent any fraudulent activities on the application. The users should be able to choose from an array of payment options like credit cards, debit cards, net banking, UPI, PayPal, etc. You can also consider adding an in-app wallet to your application. Customers will be able to pay faster as it will be loaded with cash.
Essential features in an on-demand roadside assistance app:
User side application:
Registration:
Users should register their profile before starting to use the services. They will be asked to enter their phone number or email address for registration. Some providers also choose to add social media plugins in the application to log in with their Facebook or Google accounts directly.
Search for mechanics:
Users can search for a nearby location. The smartphone’s built-in GPS will determine the location of the user. A list of mechanics will be displayed for the user to choose from. They can choose based on the expertise, fee, distance, rating of the mechanic.
Book services:
After selecting the service provider, the user can choose the time of arrival for the mechanic.This can be extremely handy when the user stays at a motel.
Payment option:
The roadside assistance application will have a flexible option for the customers to pay, such as direct cash, cards, in-app wallet, coupons, etc.
Track location:
The users will get the tracking link for the mechanic after the request is accepted. The user’s location will also be shared with the mechanic to reach faster.
Mechanic side application:
Registration and documents:
The registration process for the mechanics will be similar to that of the users, except they will be asked to submit documents for verification. This step is carried out to ensure the safety of the customers. The uploaded documents will be verified by the admin before onboarding them. The documents required are ID proof, driving license, insurance, and other certifications.
Add services:
Not every provider will offer all the services required by the users. So the expertise list of the providers can be altered anytime to provide better services for the customers.
Earning history:
The service providers will have access to their previous orders and get a complete overview of it anytime. The orders will be segmented into a completed, canceled, pending, and on-going services list.
Manage profile:
The service provider will be able to change their name, profile picture, address, service radius, phone number, etc. When changes are made in critical sections like name and address, the admin will verify it before the changes are reflected in the application.
In a nutshell:
The cost of developing your towing app like uber depends on the number of hours development team work. The working hours will increase based on the number of features that you choose to integrate into it. Never make compromises on the quality of the application; make sure that your app caters to every segment of users.
The app is popularly known as Uber for tow trucks because of the similarity with the taxi service app Uber.
The services also include some useful features like quick booking, easy payment, and customer support.
It offers you unlimited opportunities to expand your services in terms of area and explore the full potential of on-demand service apps.
These apps help you minimize human resources and paperwork by digitizing almost every aspect of your business.
They can also ask for minor issues and get it resolved over chat.Notifications:Notifications are a great way to keep the customers informed.
They can also use filters like vehicle type, breakdown issue, flat tire, etc., to get results efficiently.
This blog spotlights the importance of Roadside Assistance app and will also make you understand why one should get this towing app like Uber.
Entrepreneurs with ambitious plans to revolutionize the future of mobility can develop an On-demand roadside assistance app by availing of the high-quality services of Appdupe.
Based on the requests raised by passengers, tow trucks can be dispatched 24x7 to any location.
Skilled technicians and mechanics will provide services like replacement of batteries and tyres, fuel delivery, changing the engine, and jumpstarting of vehicles.
Truck drivers who travel for long-distance during nights and are in continuous goods loading trips do always fear about breakdowns in the middle of the road.
The situation gets even worse when the person can’t find any mechanic or get help nearby.
To end this struggle and to aid drivers with immediate solutions, the on-demand service industry’s giant, Uber has incepted a new application called “Uber for tow trucks”, which is exclusively crafted for truck drivers.
Soon after the incorporation, this roadside assistance app almost brought peace to many truckers around the globe and also gave a chance for new-age entrepreneurs to start a business like this.
This app’s business model is the same as that of Uber’s ride-hailing application yet differs from some functionalities.
Therefore, the application achieved fame in a less period and was lauded by many.
This blog thoroughly explains the main attributes of road assistance app and its benefits. This blog also highlights the rare special qualities of this app
