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Features and points to consider to retain customers in Uber for mechanic app

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Angeline Geo
Features and points to consider to retain customers in Uber for mechanic app

Everyone needs on-demand services nowadays as they provide quick and reliable services with a few tabs on smartphones. The market for on-demand services like Uber for mechanics app solutions is flourishing due to the extensive usage of these applications by people worldwide. The global repair and maintenance service market is valued at $440 billion as of 2016. It is expected to reach $740 billion at the end of 2026, according to Maximize Market Research. 

Key Features and aspects to include in on-demand mechanics app

Reasonable price: The main aim of offering a reasonable price to the customers is to make sure they often use the app for the services they require. Have transparent pricing so that customers know the cost split up.

Live tracking & Updates: Through in-app map integration, people can track the service providers and provide assistance for them to locate the place promptly. Customers can also be sent push notifications as the status of the order progresses.

Frictionless payment modes: There must be a secure payment gateway provided to the customers to trust the platform with sensitive details. Also, provide a variety of payment modes such as credit card, debit card, PayTM, etc., to choose from.

Effective Communication channels: There must be viable communication channels such as chatbot and in-app call, bridging the gap between mechanics and customers.

Attractive UI/UX: The app must have attractive UI/UX such that customers can place the service orders within minutes. Overall there must be glitch-free experience provided to the customers.

 

Appdupe offers complete on-demand mechanic app development with high-end features. Request for a proposal right away!

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Angeline Geo
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