Sales for Dynamics Dynamics 365 is designed to support the sales process from lead acquisition to close of sale. CRM has a place to store the contact information for new leads. It also has a place to track the follow-up communications (Phone Calls, Emails, and Appointments) and the ability to qualify a Lead into an Account, Contact, and Opportunity. Sunbridge is your trusted partner for Microsoft Dynamics 365 sales module implementation in Illinois.