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Global Social Media Analytics Market Overview, Size, Share and Trends 2018-2026

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Summary - A new market study, titled Global Social Media Analytics Market - Segment Analysis, Opportunity Assessment, Competitive Intelligence and Industry Outlook, 2018-2026 ” has been featured on WiseGuyReports.

 Social media analytics is an approach of collecting data from various social media platforms and then analysing the data to make relevant business decisions. It uses social media analytics tools such as snaplytics, iconosquare, tailwind, google analytics, and others, to extract data related to customer sentiments, in order to support an organization’s marketing activities and customer service. Social media provides opportunities to organizations to connect with their customers. It is essential to test and track the results generated through social media in order to identify the most effective strategies

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The global social media analytics market is expected to grow at a CAGR of 28.7% during the forecast period. The market is growing due to the increasing need for effective brand promotions among market competitors. The increasing use of smartphones and social media by people is driving the demand for social media analytics market. Moreover, the growing demand for customer engagement by organizations to build a strong customer base and increase customer retention has further generated demand for social media analytics. The data available on social media can be false at times and this can result in a wrong analysis of data, which in turn, can hinder the market demand. The market will further witness significant growth during the forecast period, owing to an increase in the use of social media analytics by SMEs.
Social media is not only a medium to interact with people, but has emerged as full scale integrated platform for consumers that uses social media to offer review, purchase products through online channel, and communicating with people at remote locations. Social media offers complete insights that needs to be successfully analyzed in order to understand the business and economic sentiments. This is the reason, many of the companies are investing heavily on tapping the social media insights. This certainly offers huge market prospects for vendors operational in social media analytics platform. The industry is driven by powerful technologies that keeps on crunching the large number of unstructured data. Lack of supporting technologies and lower IT infrastructure especially in developing regions of South Asia is the major challenge to the companies. Successful penetration in the world’s largest market – India and China will open new door of market opportunity for companies. This will indirectly boost overall demand for analytics service.
On the basis of analytics type, the social media analytics market is segmented as prescriptive analytics, predictive analytics, descriptive analytics, and diagnostic analytics. Predictive analytics is used to understand the positive and negative sentiments of customers. In the coming few years, predictive analytics will become centric to strategy making process. This will have positive impact on overall demand for social media analytics.
On the basis of regions, North America dominated the market in 2018 due to the adoption of emerging technologies. The Asia-Pacific region is expected to witness the fastest growth during the forecast period, owing to the increasing number of social media users in the region. Demand in Europe is driven by testing mobile based apps companies. Growth in the region will be quite slow compared to the demand in Asia and North America region. Minor changes are expected to be in the Latin America and rest of the world.
Various companies are actively pushing the products in the market. Few are engaged in acquiring other prospective companies. In 2016, Microsoft acquired LinkedIn. In the same year, Sysomos entered in partnership with AEJMC to improve social analytics usage in academic research. The deal is expected to help AEJMC to strengthen its education portal and offerings. Few key companies in the social media analytics market are Hootsuite, Google, Buffer, Brandwatch, Netbase, Cision, TrustRadius and others

FOR MORE DETAILS:  https://www.wiseguyreports.com/reports/4417166-global-social-media-analytics-market-segment-analysis-opportunity?utm_medium=Jiten-1.10&utm_source=PR

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