Small and medium sized businesses (SMBs) have seen a shift in priorities regarding their IT strategies. More specifically, there has been a distinct move from in investing in internal IT departments and one-off break-fix contracts to outsourcing IT consulting talent. The provider of this talent and expertise is the one and only managed service provider (MSP), but not all MSPs are equal; some IT providers can assume and mitigate risk, while others cannot. Leveraging a reliable Texas IT support company can provide SMBs with top-notch services that can take them to the next level. In fact, according to Datto, small and medium sized businesses with less than 100 employees are most likely to favor a 100 percent outsourced model in terms of their IT, as it is a cost-effective solution that gives them a competitive edge. Read on to discover the ways in which a good IT support company can give your SMB a boost.
Business Agility
In-house IT teams are notoriously expensive to build and maintain for most SMBs, as you must account for the recruiting, onboarding, training, and salary expenses involved in staffing an internal department. Moreover, even if they do have an internal team, small and medium sized businesses often do not have the resources to obtain the breadth of expertise that is required to effectively manage the various components of their IT system. Technology is simply too vast of a field for just a couple of IT employees to know everything about. Partnering with a good MSP will enable you to deploy several IT experts with a wide range of skills when any challenges arise, making your business more agile in terms of responding to tech issues or outages.
Pick the Right Solutions
An experienced MSP should be aware of any new developments in the IT world (such as new technology that has been made available, best practices, etc.) and should be able to help you implement the right technology for your SMB. For example, virtualization is allowing enterprises to be more adaptable while dramatically cutting costs, but without knowing such technology exists or how to deploy it, you cannot leverage it. An MSP, however, should be able to guide you to solutions similar to this (i.e., ones that save you money and offer advantages that are relevant to your business). In addition to leading you to the best IT solutions for your organization, a good IT provider should be able help you properly implement your new solutions.
Refocus on Core offerings
Perhaps one of the most underrated benefits of partnering with an MSP is that you can focus on running your organization. Unless you are in the IT business, technology is just a tool that is designed to help you get things done more efficiently. Outsourcing your IT services means that you can spend more time perfecting your core offerings rather than wasting it on fixing pesky IT issues and maintaining infrastructure.
With 95 percent of SMBs agreeing that IT helps them succeed, it is no wonder that they are turning to seasoned Texas IT support companies like us. Here at TXSG, we offer BrightStar managed IT services that are designed to improve your firm’s efficiencies, support your network, increase productivity, and more. Contact us today to see how we can up your SMB’s IT game with our tried-and-true solutions and stellar customer service.
