Engaged customers are far more willing to use a company’s products and services repeatedly. They respond to up-selling and cross-selling most often. They generate more revenue. They are loyal and more forgiving. And they routinely provide valuable feedback regarding how a business can improve its products, services, and overall customer experiences.
Engaged customers become brand advocates who can oftentimes create positive viral marketing for a brand. They are critical to the growth of any business—, particularly in today’s digital age.
Bottom line: engaged customers impact the business.
Today’s technologically savvy customers are engaging with brands across multiple channels, and they demand a consistent experience. Because they’re providing us with important information about their needs and purchase history, they presume that we know what they want. It’s up to smart, customer-centric businesses to deliver on their expectations.
At Charter Global, we understand the enormity of this challenge and employee engagement strategies and technology innovations to maximize the impact that engaged customers to generate.
Innovative ‘engagement-boosting’ strategies:
To delight today’s customers and boost customer engagement, we must tie together disparate pieces of information that tell a story. We must use that information to predict what our customers will want. We must interact with our customers in the manner they choose, and we must understand how one interaction and transaction acts the next. And, perhaps most important of all, we must invest wisely in technology to achieve all of these critical objectives.
Technology innovations—such as social media, data management platforms, predictive analytics, and voice of the customer applications—enable us to look holistically at a customer. Now we can serve and engage customers across multiple digital channels, including mobile, social, phone, chat, and email. This helps us to realize the highest value from every customer interaction. Technology innovations enable us to support the lifecycle of our customers, improve customer engagement, and, ultimately, assist us in producing greater returns and improving business outcomes.
Click here to know more information about Ecommerce platforms/businesses are excellent examples of how technology has changed the way customers are approached and engaged. –
https://www.charterglobal.com/ensure-success-in-2021-by-leveraging-technology-to-engage-your-customers/
Leveraging Technology to Improve Customer Engagement
Image Source E-commerce is an aspect of technology that has undergone a rigorous revolution over the years, an ongoing process of intricate development.We recognize that performance and delivery, customer engagement, and detailed personalization are vital to the success of e-commerce platforms.
Additionally, since mobile shoppers are greatly concerned with sharing sensitive information, PWA also comes with enhanced security, making it an incredible asset towards gaining customer’s trust.Why headless commerce and mobileHeadless commerce is a technology architecture that separates the backend from the frontend of an application.
It saves time, costs and makes for better application performance.
Their combined effect boosts site performance, increases customer engagement and growth potential.
Moreover, thanks to VSF, you have the luxury to explore limitless opportunities for customization, enabling you to produce the unforgettable shopping experience your customers deserve.Vue Storefront hasn’t been around for a long time.
Built with a PWA and headless approach, using a modern JS stack.”Some experts in online business consider VSF the future of e-commerce.
Magento is the most demanded technology for developing online eCommerce stores and Magento service is important for better working of the online store.
Nevina Infotech provides you with Magento maintenance and services.
Magento maintenance is the process of checking the performance of the website and checking the regular updates, backups, online store management, and much more.
You can choose Nevina Infotech for Magento maintenance service for your eCommerce store.
We provide the best Magento support and maintenance for eCommerce stores.
According to NASSCOM, India's $14 billion Indian E-commerce market which started as a niche industry a few years ago has been gaining momentum and shows more than 25 percent growth.
India's e-commerce market is forecasted to cross a whopping $200 billion by 2030 due to increased analytics, transactions, and internet penetration.
E-commerce has also penetrated into the rural markets and is creating huge opportunities.
It is high time local vendors pull up their aspirations and built an E-commerce platform for their business.
In smaller cities where customers are usually restricted to certain brands and quality standards, the entry of E-commerce can ensure a wide array of brands and top-quality products.
Ease of access, interconnected financial system, re-engagement of clients.,leveraging technology for innovation are some of the many benefits of E-commerce Setting up an e-commerce platform is very easy nowadays by using the help of e-commerce software sellers like YOUReSTORE.
NYMBUS®, a provider of the world’s most advanced financial services platform, today announced a new partnership with digital payments company Payrailz® to further enhance NYMBUS’ cloud-based SmartEcosystem™ of digital-first banking products and services.A revolutionary alternative to the legacy business model, NYMBUS has disrupted the market by allowing every size of financial institution to buy back decades of lost time and get to market almost instantly to engage and support the entire digital customer journey.
Similarly, Payrailz was founded to help banks and credit unions succeed by offering a smarter, faster and more engaging payment experience that surpasses the current solutions available in the market.
Working in partnership, NYMBUS will offer Payrailz’ digital billing and payment management solutions as part of its integrated ecosystem of offerings to help more institutions urgently reinvent themselves and proactively support consumers’ evolving digital banking needs.“COVID-19 has accelerated the speed of transformation required for financial institutions to remain relevant,” said Scott Killoh, CEO of NYMBUS.
“Our partnership with Payrailz extends to our bank and credit union customers the smartest payment features this market has seen.
At a time when contactless payments are on the rise and seamless digital services have never been more necessary, our combined efforts help to quickly better connect and enhance their relationships with consumers and members.”The NYMBUS SmartLaunch™ Banking-as-a-Service (BaaS) model is an extension of the SmartEcosystem and has gained tremendous momentum for providing the bundled technology, complete operational support, and full-service digital onboarding, marketing and integrated CRM solutions to quickly stand up a fully-outsourced digital subsidiary bank.
Together with Payrailz, SmartLaunch banks are now empowered to get-to-market even more instantly in as few as 30 days for consumers to more easily pay bills, pay friends and transfer money digitally.Payrailz is a forward-thinking payments organization working to propel financial institutions ahead of their competitors by providing faster, intelligent, data-driven digital payment solutions that proactively meet the changing payments needs of both consumers and businesses.
We have built a five-year track record of leveraging technology, people, and process to deliver long-term value and competitive advantage solutions to a wide mix of global and local organisations.Visit Us:- https://nvokepartners.com/what-We-Do/
Image Source E-commerce is an aspect of technology that has undergone a rigorous revolution over the years, an ongoing process of intricate development.We recognize that performance and delivery, customer engagement, and detailed personalization are vital to the success of e-commerce platforms.
Additionally, since mobile shoppers are greatly concerned with sharing sensitive information, PWA also comes with enhanced security, making it an incredible asset towards gaining customer’s trust.Why headless commerce and mobileHeadless commerce is a technology architecture that separates the backend from the frontend of an application.
It saves time, costs and makes for better application performance.
Their combined effect boosts site performance, increases customer engagement and growth potential.
Moreover, thanks to VSF, you have the luxury to explore limitless opportunities for customization, enabling you to produce the unforgettable shopping experience your customers deserve.Vue Storefront hasn’t been around for a long time.
Built with a PWA and headless approach, using a modern JS stack.”Some experts in online business consider VSF the future of e-commerce.
We have built a five-year track record of leveraging technology, people, and process to deliver long-term value and competitive advantage solutions to a wide mix of global and local organisations.Visit Us:- https://nvokepartners.com/what-We-Do/
Magento is the most demanded technology for developing online eCommerce stores and Magento service is important for better working of the online store.
Nevina Infotech provides you with Magento maintenance and services.
Magento maintenance is the process of checking the performance of the website and checking the regular updates, backups, online store management, and much more.
You can choose Nevina Infotech for Magento maintenance service for your eCommerce store.
We provide the best Magento support and maintenance for eCommerce stores.
According to NASSCOM, India's $14 billion Indian E-commerce market which started as a niche industry a few years ago has been gaining momentum and shows more than 25 percent growth.
India's e-commerce market is forecasted to cross a whopping $200 billion by 2030 due to increased analytics, transactions, and internet penetration.
E-commerce has also penetrated into the rural markets and is creating huge opportunities.
It is high time local vendors pull up their aspirations and built an E-commerce platform for their business.
In smaller cities where customers are usually restricted to certain brands and quality standards, the entry of E-commerce can ensure a wide array of brands and top-quality products.
Ease of access, interconnected financial system, re-engagement of clients.,leveraging technology for innovation are some of the many benefits of E-commerce Setting up an e-commerce platform is very easy nowadays by using the help of e-commerce software sellers like YOUReSTORE.
NYMBUS®, a provider of the world’s most advanced financial services platform, today announced a new partnership with digital payments company Payrailz® to further enhance NYMBUS’ cloud-based SmartEcosystem™ of digital-first banking products and services.A revolutionary alternative to the legacy business model, NYMBUS has disrupted the market by allowing every size of financial institution to buy back decades of lost time and get to market almost instantly to engage and support the entire digital customer journey.
Similarly, Payrailz was founded to help banks and credit unions succeed by offering a smarter, faster and more engaging payment experience that surpasses the current solutions available in the market.
Working in partnership, NYMBUS will offer Payrailz’ digital billing and payment management solutions as part of its integrated ecosystem of offerings to help more institutions urgently reinvent themselves and proactively support consumers’ evolving digital banking needs.“COVID-19 has accelerated the speed of transformation required for financial institutions to remain relevant,” said Scott Killoh, CEO of NYMBUS.
“Our partnership with Payrailz extends to our bank and credit union customers the smartest payment features this market has seen.
At a time when contactless payments are on the rise and seamless digital services have never been more necessary, our combined efforts help to quickly better connect and enhance their relationships with consumers and members.”The NYMBUS SmartLaunch™ Banking-as-a-Service (BaaS) model is an extension of the SmartEcosystem and has gained tremendous momentum for providing the bundled technology, complete operational support, and full-service digital onboarding, marketing and integrated CRM solutions to quickly stand up a fully-outsourced digital subsidiary bank.
Together with Payrailz, SmartLaunch banks are now empowered to get-to-market even more instantly in as few as 30 days for consumers to more easily pay bills, pay friends and transfer money digitally.Payrailz is a forward-thinking payments organization working to propel financial institutions ahead of their competitors by providing faster, intelligent, data-driven digital payment solutions that proactively meet the changing payments needs of both consumers and businesses.