We are in that kind of era where everyone is connected by different technology. With the advancements in communication technology, nowadays, we have the access with more sophisticated and effective methods of communications. Everyone can interact with another one through electronic mediums and this has paved the way for corporations and businesses to relate better with partners and organization’s employees. There are lots of ways in which meetings and conferences can take place with participants being at different locations at the same time. Technology enables us to seamlessly connect with people of our choice anytime anywhere in the world.
Today, we are discussing about Video Conferencing is a type of distance conferencing where two or more than two people can visually connect and interact with each other. This method of technology enables businesses and organizations to hold meetings face to face with people without having the need to move to one particular location. CloudConnect Video Conferencing makes better environment for your business meetings in the form of video conference with people all over the world. This solution has a wide variety of video conferencing for all your business requirements. This method has popularity with powerful way to enable presentations, conferences and other audio video contents to be live streamed and accessible to all the members from different locations.
CloudConnect brought some other solutions too for your better business growth. Such as: -
# Audio Conferencing
# Cloud Telephony
# Cloud PBX Solution
# Business Process Integration
# Toll Free Number
# Click to Call
# Hosted IVR
# Call Location tracking system
These all solutions can make your business easier than before because of their modern features with latest technologies.
Contact Center Solutions have all the features to effectively manage your outbound and inbound or combination customer call center.
It can be started in a few minutes and scale as you wish.
It can help to reduce traditional systems like EPABX.
CloudConnect’s Call Center Solution can be integrated in Zoho and Lead square CRMs after that you can make better environment for your customers.What is Omni Channel in Contact Center Solution?Omnichannel is a cross-channel content strategy that are used in various organizations for improving their user experience and drive better relationships with their audience across points of contact.
Rather than working in parallel, communication channels and their supporting resources are designed and orchestrated to cooperate.
Omnichannel implies integration and orchestration of channels such that the experience of engaging across all the channels someone chooses to use is as, or even more, efficient or pleasant than using single channels in isolation.Cloud Connect has also some other Solutions for your Business Communication Such as:Audio-Video ConferencingCloud PBX SolutionClick to CallCloud TelephonyHosted IVRBusiness Process IntegrationTeleworkingCall Location TrackingBroadcasting services (Voice & IM)These business Communication solutions can help you for managing and improving your business environment and growth.
We all know this beautiful voice to "Press1 for Sales;" however, many managers, business owners, and CEOs do not realize the value it can bring to their companies.
It is easy and efficient, reducing costs and increasing productivity in any organization substantially.IVR systems allow you to:Set up a custom IVR message and promptsIVRs allow you to record customized salutations, messages, and directions so that you have a more personalized experience when your customers call your service.
Careering made it simple.Collect information about your callersIVRs gather information on the needs of your customer and pass calls according to their IVR feedback to the most appropriate officer and/or department.
By calling to technology-administered agencies, there would be a substantial reduction in the likelihood that the caller is sent to the wrong agent or agency.Automate customer supportHosted IVRs allow your clients to overcome their own issues and to receive the knowledge they need without talking to an agent.
Simple automatic client service.Prioritize value-based callingYou can make calls depending on the caller's interest with IVRs.
The high-value customer is never missed by your team because of weak customer service and sluggish response.Route the caller to the right agent or departmentIVRs will route your callers to the most appropriate department or the agent that is most qualified to meet their needs.Thrive with high call volumesIVR systems make managing large call volumes simple for businesses.
MirrorFly offers enterprise-grade video conferencing SDK & API to simplify the business-clients, teachers-students, doctors-patients collaboration across devices (web & mobile) & Platforms (Android, iOS).Video conferencing, Call conferencing or video conferencing solution – whatever you want to term it.
Conferencing is all about seeing it and believing it, but due to technological updates (WebRTC), most of the video conferencing API & SDK providers fail to withstand the value.
It is found that IT services have earned revenue up to 4,300 million U.S dollars with audio conferencing technology.
