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Latest Retail Industry Trends

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gurutechnolabs
Latest Retail Industry Trends

With the advancement of new technology, every industry is adopting new trends to provide better experiences to users, then the retail industry is not an exception.

Digital Transformation has modified the shopping, online experiences, and also the customer expectations from offline stores. Moreover, the pandemic has changed who the entire retail industry functions.

Now users want things instantly and don’t want to waste their time. Considering this, various retailers across the globe are looking for new trends to provide better services to customers. 

Based on their demand, we have done the hard work and singled out some wonderful technology trends for the retail industry.

IoT Services 

IoT is the next big thing that is going to happen in the retail industry. IoT enables you to handle some home appliances like the air-conditioner, televisions, room heater, lights, fans, etc via an app.

If your retail online site/app sells white goods, then you should explore the possibility of offering your customers a better shopping experience by integrating IoT services in your mobile app itself to control various household appliances through their sensors.

Voice Commerce

With the launch of virtual assistants such as Amazon Alexa, Google Home Assistant, Microsoft Cortana, etc. we can utilize our voice, and these apps decrypt our voice and offer instant results. 

Also, every year, the demand for smart speakers is increasing. As per Statista, the market revenue of smart speakers is anticipated to reach 35.5 billion by 2025. 

In the retail industry, voice search apps are useful to enhance sales via voice recognition technology. It is also known as voice commerce. By including voice-enabled technology, retailers can grow their business efficiently.

For instance, 7-Eleven Inc, an American international chain of convenience stores integrated the voice search feature in their app 7NOW delivery app. 

A user can open this app via a smart assistant app like Alexa, place an order and get products delivered at home.

Use of blockchain to improve your retail business

Blockchain has the capability to transform the retail industry for good.

Blockchain technology is widely useful in various things such as improving customer loyalty, offering supply chain transparency, protecting customer privacy, improving logistics, providing more payment options, etc.

By implementing blockchain technology in their store, retail businesses can take their business to the next level.

To get details about more such trends, read this blog on the latest retail industry trends.

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