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Impact of AI and Big Data on Retail Industry in 2021

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KoteshwarReddy
Impact of AI and Big Data on Retail Industry in 2021

Introduction:

As we have seen develop in recent years, artificial intelligence (AI), machine learning (ML) and data analytics are rapidly changing the speed at which the retail industry operates as these technologies become increasingly popular with leading retail companies, it is clear that early adopters of AI have seen a considerable financial advantage compared to retailers that have yet to adopt it. 

Non-adopters will need to erode their margin to remain price competitive, while adopters with a significant financial gain will be able to weather the volatility of price inputs.

Artificial Intelligence in the Retail Industry is being used as a differentiator between smaller retailers as a way to move forward and capture market share. The gap between adopters and non-adopters will continue to grow, which means that AI is no longer just a way to get ahead of competitors, but has become a critical part of staying relevant in the industry and sustaining innovation.

How Big Data is transforming the retail industry:

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Image source: ksusentinel

Many people are under the impression that great marketing is an art, but lately, Big Data has introduced a scientific element into marketing campaigns. Smart marketers now rely on data more than ever to inform, test and design their strategies.

While data and analytics will never replace the creative minds behind the best marketing campaigns, it can provide marketers with the tools to help them perform better.

Consumers have 24-hour access to a wealth of product information, which has revolutionized the retail industry. With this Big Data Parts of Digital Future technology becoming more ubiquitous, shoppers can make informed decisions using online data and content to discover, compare and buy products from anywhere, anytime.

Uses of AI on Retail Industry in 2021:

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                                                      Image source: hacker noon

Chatbots to help with customer service:

AI chatbots provide an even higher level of customer service, improve searches, send notifications about new collections, and suggest similar products. If a customer has already bought a black hoodie, a chatbot can suggest a snapback to match, and the look is complete. Eighty percent of brands worldwide are already using or will be using chatbots in the near future. Tommy Hilfiger and Burberry have launched chatbots to help their customers navigate their collections.

Price adjustments:

AI applications for retail stores could help companies set prices for their products, visualizing the likely results of multiple pricing strategies. In order to do this, the systems collect information about other products, promotional activities, sales figures and additional data. Business leaders can come up with the best deals and land new customers and drive sales as a result. eBay and Kroger already apply Artificial Intelligence to optimize their prices and remain flexible with their ability to adjust prices and promotions based on the information obtained.

Track customer satisfaction:

Artificial Intelligence is capable of detecting the mood of your customers during the purchase process. Walmart has already introduced a facial recognition system for this feature. Cameras are installed on each checkout line and if a customer is upset, a store representative will speak to him or her. Mood tracking will definitely help build stronger customer relationships.

Big Data Trends Revolutionizing Retail and Improving Retail Analytics:

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                                                                   Image source: ZDNet

Retailers can embrace a new geo-targeting phenomenon to better target potential customers within the store. It can help companies assess when customers stop going to a particular store and start going elsewhere, as well as give them an idea of the change in buying patterns.

Accurate analysis of store impacts enables marketers to focus on effective marketing campaigns that deliver desired results. By utilizing the in-store sales funnel, marketers can come up with the best opportunities that deliver the highest ROI from their marketing efforts.

Big Data allows retailers to feed their ideas, including cut, color and price, to an algorithm that uses sentiment analysis to predict whether or not the ideas will be a hit with consumers.

It also helps retailers react more quickly to competition and electronic competition, market changes, and other macro-environmental factors by recognizing early signs of growing demand or slowing down in terms of sales. It helps to assign sku to the stores where the demand would be and price it in a way, so it would bring the maximum gross margin.

AI is transforming the retail industry in 2021:

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                                                             Image source: itechtions

The AI Transforming your business in the Retail Industry has seen a massive change in its base of operations in recent times, with many large brands choosing to reduce the number of on-site offerings in favor of online service. The reason for this is simple, customers are now looking for the path of least resistance when buying their clothes, and this is best reported on the Internet. For retailers to remain viable, they must align themselves with customer expectations and act accordingly or risk losing loyalty. It's also becoming essential for retailers to adopt booming technologies to make this a reality.

To address the disruption the industry is experiencing, retailers will need to explore use cases for new technology and especially AI. Below are some of the ways AI is transforming retail and how businesses can embrace this role model.

Deep Learning and Commerce: Deep learning enables retailers to optimize processes and automate the customer experience in ways previously unknown. For example, shelf analysis in online scenarios can help with effective merchandise recommendations and quick sorting, enabling customers to make ideal, more supported and faster decisions.

The Obstacles Retailers Face When Applying Data Analytics

Origin and collection of data

If you look at the business setup of a midsize retailer today, you will see it using separate software for each specific aspect of its business, whether it be looking at inventory or storing data associated with transactions.

If this is the case, how can big data analysis help to accumulate all this data from various software applications and collate it for the sake of analysis?

Getting the knowledge takes time

It is true that online retail Big Data Quality Solutions are useful for gaining insight into user behavior and purchasing patterns.

But today, trends and patterns are more fleeting in the retail industry. So by the time the retailer manages to decipher user buying patterns, the trends are generally on their way to disappearing. This is because many processes are followed to analyze user trends and then acting on them takes longer.

Cost of Artificial Intelligence in Retail Industry 2021:

Prototype implementation and evaluation phase

Several years ago, this phase was quite expensive. The AI App Development Company charges $ 25,000 for the initial concept. But as technologies evolved, it became easier to create and manage prototypes. Today, prototype development starts with a fixed price of $ 2,500, but total costs are usually calculated individually. Additionally, it typically takes up to 10 business days to create a proof of concept application.

Minimum Viable Product (MVP)

An MVP is a real product with a set of functional features developed based on the findings of the prototype. The MVP is based on actual customer data and exposed to a small group of actual customers as a simplified version of the ultimate product solution.

The average total MVP Cost of Artificial Intelligence in the Retail Industry is up to $ 15,000 and 20 business days, depending on the size of the project, the complexity, and the team involved.

Conclusion:

Solutions based on artificial intelligence and machine learning can help your retail business grow. Stay relevant and outperform your competitors in the market! Automated processes, better insights for your business, and stronger customer relationships will result in higher revenue. Artificial intelligence retail solutions like chatbots, visual search, or voice search can dramatically transform your results. We hope that 2020 is a very good year for Artificial Intelligence in Retail.

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USM Business Systems is one of the Best Artificial Intelligence Development Company, human resource management systems, Mobile Application Development, data quality solutions, workforce service to create interactive experiences for all major platforms.

WRITTEN BY

Koteshwar Reddy

I am a Technology Asst. at USM. I share my knowledge about the latest advanced technologies.

 

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