Case Study on Mobile App : Toya

Giffi is a mobile application that provides multiple services to the customer like deliveries of food, grocery, liquor, pet food, flower, parcel, and any eCommerce purchasable items.Client RequirementUser should be able to get the service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through the single mobile application.Users should able to pay for the delivery, track, and get the delivery item successfully.The merchant should able to register, choose the appropriate category for the service, list out the product/item and receive order/delivery requests.The driver should able to register, choose the delivery category, get the delivery request automatically, and deliver the item/product from merchant location to customer location.The application should support multiple languages.Giffi User App features and functionalitiesUsers can see the various merchant & product details from each and individual categories like food, grocery, liquor, pet food, flower, parcel delivery, and eCommerce platformUsers can choose the delivery type, search & filter the product/item.

Also view details of the product, order product, and pay through the mobile applicationManage shopping cart details, order details, and manage the returns of the ordersAble to request home delivery or take away the orderChat with the merchantTrack the order status and driver on the map with ETAProvide the rating and review to the driver and merchantManage profile information, delivery address, and settingsGiffi Merchant App features and functionalitiesRegister into the panel by choosing the category of the business from delivering food, grocery, liquor, pet food, flower, parcel or eCommerce platformMerchant can manage the product listing and offer & discount detailsMerchant can view and manage the e-wallet and transaction historyMerchant can chat with the usersMerchant can management the ordersMerchant can receive rating and review from the userManage merchant profile and other settingsGiffi Driver App features and functionalitiesRegister into the application by choosing the category from deliveries of food, grocery, liquor, pet food, flowers, parcel or eCommerce.

Or through personal information and vehicle informationDrivers can manage the availability status - online and offline.Drivers receive the delivery request from the customer automatically.Manage the delivery request and delivery of the items/products from the merchant’s location to customer’s locationDriver can receive the rating and review from the customerDriver can view and manage the e-wallet and transaction historyDriver can chat with the customerManage driver profile and other settingsThe Solution we providedTechnical Specification & ImplementationAndroid: Android Studio with JavaiOS: XCode with SwiftWeb panel: PHP with the Codeigniter FrameworkChallengeIt was quite a challenging task to manage the complete application architecture as it involved multiple categories for the services and assigning them to an appropriate driver.

From the perspective of the UI/UX design, it was tricky as well.

It has been managed in such a way that it does not make it difficult to interact with the mobile application; the navigation is made easier for each user type.SolutionWe successfully developed & implemented the mobile application (Android & iOS) for the customer & driver and web panel for the merchant.

Through mobile app, a customer can order product from service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.Link for Play Store Giffi User AppLink for App Store Giffi User AppLink for Play Store Giffi Courier AppLink for App Store Giffi Courier App

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