This Era is running in the form of the Digital world, every organization is switching towards cloud technology. Cloud-Based technology provides a wide range of advantages to meet the growing demands of businesses.
Basically, the cloud is the place where all data of business can be stored well. In a business environment, accounting systems, CRM, file storage systems, email, and web hosting systems may all use cloud-based technologies.
Cloud Telephony belongs to the technology where communication devices are hosted over the service provider’s premises and made accessible to the customers through the cloud. A web interface is also offered to the customers to connect with this cloud-hosted system.
Cloud Telephony is also known as UCaaS (Unified Communications as a Service) which makes business communication easy and smooth.