What are Soft Skills? Some definitions. Soft skills are the blending of technical expertise, people skills and interpersonal development training. Soft skills include communication skills, interpersonal skills, team functioning abilities, personality or character traits, attitudes, working abilities, technical expertise, communication skills and other social skills that help people effectively navigate their surroundings, work well with others, take responsibility for their own lives and interactions, and achieve their career goals.
Communication skills include verbal as well as non-verbal communications. In interpersonal development training, the role of listening is very important. It has been called, the one most important life skill. The ability to listen effectively opens communication channels.
An effective listening skill helps us to: - Develop positive emotions in others without being manipulative. - Give the impression of being interested in what they say rather than being critical. - Give information and respond appropriately. - Give time and space. - Be patient and show respect.
In addition, you need to develop interpersonal skills that develop your: - Self-Esteem. - Self-Efficacy. - Motivation. - Creativity. These interpersonal skills aid in: - Conversations and interactions with other people.
With the above skills in place, it becomes easier to: - Have good relations with co-workers and customers. - Be assertive and competitive in achieving job success. - Communicate effectively and positively. - Build and maintain self-confidence.
To help develop and reinforce these interpersonal skills training course materials like: - Job Success Secrets Revealed. This is written by Bill Bass, a former corporate executive and now an advocate for worker re-training. - The Power of Conversational Hypnosis. This is written by Robert Cialdini, an American hypnosis expert who is known to help develop people's skills and self-confidence. - Coaching for Interpersonal Skills Training Course.
The above books will help develop soft skills which are essential in interpersonal communications. With these soft skills you can improve and expand your interaction with people. You will also be able to understand their needs and requirements more easily and therefore can easily meet them. Thus improving your career prospects.
Another important thing that this article has brought home is the significance of developing interpersonal skills and communicating effectively. These are especially important in the workplace where you spend most of your working time communicating with your colleagues. Thus, if you want to work efficiently you must learn to communicate effectively and make the people you interact with feel that they are important. Thus you will be able to meet their needs and thus increase your productivity.
To develop effective interpersonal communication, you need to have the ability to understand, manage and control your emotions. A person who lacks emotional intelligence is likely to lack respect and integrity. The ability to manage and control one's emotions will also make it easier for you to manage and control others. People who have this skill tend to be more successful than those who don't.
So how do you improve your communication skills? First of all, understand the job description of the job that you are applying for. For example if you are applying for a technical job then the most important aspect of your application should be your resume. If you have no relevant work experience or qualifications then you should include that in your resume. Then you need to hone up your communication skills by interacting with your colleagues and supervisors. By interacting with your colleagues you will be able to identify what kind of person they are.
In addition to interacting with your colleagues you also need to interact with your manager and team. With your strong interpersonal skills you will be able to identify weak areas in your performance and communicate with them about them. You also need to set the example by communicating with your colleagues and supervisors how you can effectively handle tough situations. Communication skills are also very important in negotiating. You should learn to speak calmly and to have an unbiased point of view. You don't necessarily have to be adversarial; you just need to be objective and you can still present your arguments in a positive manner.
How do you get good interpersonal skills? First of all, you must know yourself and be honest about it. There are people who hide behind their personality defects and they are not really that good at communicating with others. Other people have good interpersonal skills because they interact with everyone with ease and enjoy the company of other people. The key is to find out who you really are.
Using Your interpersonal skills to help develop good transactional analysis skills can be a very productive approach for managers. It can be used to improve communication between employees and with their superiors. A manager should remember that through effective communication it is possible to lower stress levels and it will also help develop employee motivation.