logo
logo
Sign in

Minimise Downtime, Save Costs and Digitalise SOPs with CHRP-INDIA’s Remote Assist Through Google Glass

avatar
chrpindia
Minimise Downtime, Save Costs and Digitalise SOPs with CHRP-INDIA’s  Remote Assist Through Google Glass

Glass Enterprise Edition 2 is a hands-free device, for hands-on workers that removes distractions and helps you focus on what's most important.

Google Glass is a hands-free device for smarter and faster hands-on work

Glass really allows operators the ability to do their jobs faster, smarter, and safer.

Benefits of Google Glass

Stay focused: Glass intuitively fits to your workflow and aids you remain engaged and focused on high value work by removing obstacles. Using voice commands, you can enable the right application at any time.

Improve accuracy: Access training videos, images annotated with guidance, or quality assurance checklists that aid you get the job done, safely, quickly and to a high standard.

Collaborate in real-time: Google Glass can connect you with co-workers in an instant, bringing expertise to right where you are. Invite others to “see what you see” by a live video stream so you are able to collaborate and troubleshoot in real-time.

Pressing Problems in Manufacturing Today

There's nothing more frustrating than watching a computer stand idle, knowing that every minute you lose thousands of dollars because it doesn't work. The total cost of unplanned downtime was actually measured at $260,000 per hour (Aberdeen Research, 2017). And the process of troubleshooting and repair can be time-consuming and costly when downtime does occur.

In addition, the wide-spread and continuous use of paper-based SOPs is another productivity gap that factories face today. Up until now, even some of the most sophisticated technology-equipped shop floors have been the standard with these physical documents. Although this approach is still at par, in today's digitized industry 4.0 environment it can be slow, outdated and redundant.

Introducing CHRP-INDIA’s Remote Assistance

The application is built with a plethora of features that can be broken down into 4 key pillars: My Assist, My Workflow, My Docs and My Recorder. These features work parallelly to reduce repair time, errors and boost your shop floor’s productivity.

An Effective Next-Gen Tool for Repair & Troubleshooting

Usually, production ceases when a computer breaks down, and panic begins...

On-site staff attempt to look through the provided manuals and troubleshoot, but due to a lack of experience, they are unable to diagnose and have to call the technical support team of the manufacturer.

Step 2 is to contact the OEM support team, as the service team is unable to see what the on-site team is experiencing, which can be a lengthy and repetitive operation. In industries such as Oil & Gas, security issues are not even permitted for cell phones. If the question still lingers.

Step 3 will be to send out an on-site team of experts to troubleshoot and fix issues. However, due to the extra travel expenses, consultancy and maintenance charges incurred, this can be very costly.

The on-site worker can easily put on a headset and share his insight with the support team with the My Assist feature available on Google Glass. The technician will then provide the worker with live, step-by-step instructions. In addition, the Virtual Reality features of the app can be used to produce real-time annotations in the field of view of the worker to promote contact and comprehension.

Other features of the application come into play after the call: My Docs, My Rec and My Workflow allow service technicians to exchange guidance documents, manuals, videos and even assign the on-site worker specific work instructions related to the procedure.

The worker will use these documents to troubleshoot and fix the equipment efficiently in his own time after the call.

The ease of contact and cooperation simplifies the process and reduces the time needed for repair, maintenance and troubleshooting procedures.

Google Glass Features

Instant assistance via video chat to a remote expert

Draw annotations of Augmented Reality that 'stick' to real perspective

Smart Glasses, Web, Tab and Desktop Cross-platform Collaboration.

Digitalising  Procedures, Transforming Your Shop-Floor

SOPs are valuable documents that are a series of guidelines produced to help employees conduct routine production tasks and serve as a guide to healthy work practices. These SOPs are still on paper for the majority of factories across sectors, which come with many challenges.

Lengthy & Cumbersome: The files can be incredibly lengthy and text-heavy. If it is not easy to reach the instructions a worker is looking for in the middle of a procedure, he can end up missing them. Moreover, having to continually refer to a text can also be boring and time consuming.

Outdated or Faulty: It can be hard to distribute and upgrade physical copies through large-scale production operations. Therefore, operators often struggle with obsolete data, which can be a major concern if the workflow executed does not meet the actual workflow required.

Lack of evidence: The job done by an operator is not captured or logged, so their superiors do not know whether or not the move has actually been accomplished.

Share-ability: There is no simple way for companies to share procedural expertise and efficient standards between factories.

Resources: It is lengthy and costly the resources it requires to produce a paper or PDF manual. Trained technical writers must write them and then edit and distribute them.

CHRP-INDIA Remote Assist's MyWorkflow section solves these issues by translating the on-site paper-based processes into streamlined digital work instructions to improve efficiency and error-proof operations.

The evolution of conventional paper-based Standard Operating Procedure (SOP) documents is reflected by Digital Work Instructions. They are comprehensive, actionable procedures that track the work of a day around the shop floor and ensure that all required activities are done in the right order.

Instead of bringing numerous paper-based documents on the store floor, it stores all your documents, pictures, videos, SOPs easily accessible digitally through your smart glasses or by a few clicks on your phone simply through voice command.

It implies that with immediate and convenient access to all the correct instructions and documents needed to help them perform their job effectively, engineers and operators may begin a shift. For executives, it enables them to conveniently prescribe various workflows for different employees. This translates to less mistakes, higher quality goods and lower prices.

Workflow Features:

1. Digital Workflows & Checklists: Replace paper-based SOPs with automated step-by-step guidance to decrease errors and increase job standards around the shop floor.

2. Work with both hands free: Hands-free operation with Voice Command on smart glasses, making operations simple and with less mistakes.

3. Author & Assign Complex Workflows: Establish strong hierarchical workflows and prescribe, without any coding, to distinct employees.

4.Capture Operator Inputs & Evidence: Inside the executed workflow, tests, values, answers to MCQs of proof in the form of images and videos can be easily logged on.

5.Report Generation: Details of workflow are automatically collected and provided for swift review and evaluation in individual worker reports.

6.Offline Access: And no connectivity? No trouble. Save offline executed workflow and upload later.

Anywhere, Anytime: Cross-Platform XR Solution

With so many smart devices in today's world, you can't limit yourself to just one. That's why CHRP-INDIA Remote Assist provides you with the opportunity to access its benefits across various platforms and devices, from laptops, desktops and smart glasses to iOS and Android Smartphone’s.

Key Differentiators

To ensure that the product solves real-world manufacturing challenges across sectors, CHRP-INDIA brings together years of industrial experience and close association with FTSE-100 firms. Therefore, the program is filled with features that solve production problems in the real world. What makes it one of the most unique and advanced productivity software for field workers today is multi-dimensional collaboration, interplay of features and the ability to work across devices.

Why CHRP-INDIA

CHRP-INDIA is a global interactive learning technology services and solutions company, found in the year 2008. We provide custom eLearning, AR/VR/MR solutions, Publishing & Multimedia, Translation & Localization, Aftermarket Services, and Software Services.

 

 

collect
0
avatar
chrpindia
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more