An agreement or contract or deal that bounds the customer and therefore the service provider is understood as service level agreement. Service level agreement holds a framework that states what type of services customers will get from that particular business. To make it clear, an service level agreement online in India or SLA is a contract or agreement between the provider and the customers, which explains the level and type of service that is expected by the customer from the provider. These are mostly end-product based agreement and its purpose is to elucidate the character , quality, and scope of the business or service that the purchasers will receive.
Advantages of Service Level Agreement
Simplifies The Complex Issues
Most of the customers are not interested to know how the service acts. All they need to understand is how the service will impress them. The service level agreement can assist in the description of the questions that may come forward and how these questions can be answered if the response is not satisfactory or good enough.
No Unrealistic Expectations
Most of the end-users are frustrated when they are not satisfied with the service or their expectations are not met, whether these expectations are naturalistic or not. A comprehensive and well-defined service level agreement helps to elucidate the expectations efficaciously by conveying the knowledge thoroughly and therefore the abilities which are present within the service provider.
Registration Procedure of Service Level Agreement in India
Two Working Days
Our executive will communicate with you regularly to make you understand the requirements of SLA completely, once you mail in your request to us. In case, if we need any more information, you will be reached again to get all the needed details. Once we required everything we'd like , we'll be acting upon on your request and can regularly send it to you all the updates and review within the span of just 3 or 4 working days. You are liberal to call back us and discuss us whether you would like to form any modifications or sure changes on the drafted document.
Two Revision Rounds
In case, if you are not satisfied with the drafted document done by us or if you want to include any additional points or to modify it further, then the lawyers will immediately work on it again. We provide two rounds of loopings with free of cost, which is included in the actual price.
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No future-proofing worries: When it comes to technology, change is the only constant!
In fact, Frost & Sullivan records that 25% of organizations concede to have hindered cloud implementations due to the lack of in-house expertise.
Optimal management of hybrid/multi-cloud: The best way to make the most of cloud computing is to mix and match different cloud and on-prem solutions.
