If you find yourself getting started into a new business endeavor and have never been in one before, a lot of questions come knocking in about a lot of things. One such thing is, “How will my target audience contact me apart from emails?” or “What if I miss an important call from my clients?”
To tackle this problem is basically what a Virtual Phone System (VPS) is designed for.
Getting in the basics
A VPS is just like a regular telephone connection in terms of what it does. But different in how it does it. It uses Voice over Internet Protocol (VoIP) to connect its users and the phone lines in this are virtual and don’t physically exist. VPS gets its connectivity through the cloud unlike regular landline connection and hence is capable of doing much more. Usually the first thing that identifies VPS from its popular counterpart is the availability of a menu as the call connects. An automated voice lists all the options available that are linked to the keypad in the dialer. This feature can be turned On or Off as required. Other than this anyone calling would not be able to VPS and Telephone apart.
So Why VPS?
The first and foremost advantage of using VPS is its ability to redirect calls to various channels. Also, it comes with the features that a standard connection would provide viz., Voicemail.VPS is cost-effective too because it would not require you to get additional hardware and get it installed. It has large scalability and is not restricted by physical limitations. As long as there is stable internet connectivity, VPS can be used. VPS does not require a desk phone at every desk rather its services can be used on any gadget that allows for calls and the internet. As a firm or business grows new changes to the infrastructure of connectivity can be made without having to spend a lot.
Why it is better than a physical connection?
This pandemic has crushed a lot of old systems that couldn’t keep up with the demands of this modern society. A regular setup would have been totally useless in this scenario without anyone there to attend to it. But many firms and small businesses have survived and continued to operate in pandemics because they could incorporate work from home. This is an ideal situation for VPS and it beats desk-phones by leaps and bound. A standard connection would incur heavy installation costs and would require to be maintained periodically. This would limit the movability of staff and the branch or office as a whole. Because moving to a new location would mean going through all those installation costs once again and the loop of period maintenance would begin anew.
So How Do I Get Started?
Owning a VPS would require you to go through a few simple steps:
- Buying a Business phone plan
- Assigning phone number(s)
- Choosing greetings or recording your own
And with these three simple steps, you can start making and receiving calls.
How Much Would It Cost?
The simplest answer to this is, “It depends”. Depends on:
- Which company you are buying it from?
- What features do you want?
- Length of the plan
When it comes to deciding which company you should buy it from, do not choose a random company like Openphone. Explore more options and look for the best and reliable Virtual Phone System service provider.
There are no real downsides to using a VPS. It’s like a shift from 5G to 6G. Every business or firm that is growing in this modern society will eventually move towards it, because the big players already have.