In a crisis, employees need to know that their employers trust and support them. There needs to be a switch in focus from a productivity focused culture to a people centric culture. It is important to engage the employee by making them feel like they matter.

Employees are not just a cog in the machine. TRUST is an underrated and often ignored employee engagement factor. It’s more than a positive feeling: it is an action that employees experience when they are involved in the decision making process.

Catalyst research shows that the experience of being trusted is one of five defining features of an inclusive work environment.

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