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How Can Your Business Benefit From Enterprise Content Management (ECM)? (With Examples)

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How Can Your Business Benefit From Enterprise Content Management (ECM)? (With Examples)

Your company can expect effective results such as reduced costs, better work efficiency, and better security by implementing ECM. Learn more about enterprise content management and why you should use it.

What is ECM?

“Enterprise Content Management” or “ECM” is a comprehensive approach to information management that uses the sharing, using, and management of all information within the divisions of an organization. It is designed for full content life cycle maintenance.

ECM is a strategy to increase how you use your content. It extends the concept of content management by creating timelines for each content item and using the processes to create, approve and distribute them. ECM content includes documents, graphics, emails, and videos.

ECM solutions provide strategies, methods, techniques, and tools for centrally storing, maintaining, and sharing all the contents of an organization (paper documents, digital documents, images, and audio files, etc.). Furthermore, ECM recognizes the effective integration and management of both structured information (e.g., paper documents) and structured information (e.g., data in a core system such as ERP) within an organization.

According to the Association for Intelligent Information Management:

“Enterprise content management is the systematic collection of information used by a designated audience and the organization — business executives, customers, etc.” Tools used to make, preserve and distribute.

Capture: Boils to enter content into the system.

Manage: What you do next to it so that it can find and use the intended person.

Storage: This is finding the right home in your infrastructure, be it a formal content management system or other information solution.

Preserve: refers to long-term care — archiving, if you will — a method of protecting it for utility purposes; However, in the future, the company should be available.

Deliver: Putting information into the right hands when needed.

You know you need to manage your content to achieve your business goals, but you also need to be able to access a version of the document quickly and easily. This requires processes that focus on the use of content to make accurate decisions and take appropriate action. ECM can help you do this.

How can our business benefit from ECM?

In five main ways:

You can reduce costs by reducing supply resources, storage space, supply resources, and postal requirements.

You will benefit from more cost-effective and efficient document management and control.

It ensures comprehensive compliance with government and industry regulations.

You will benefit from increased security with functions that filter sensitive data masked with repetitive features. It facilitates document-sharing without compromising an individual’s identity or other confidential data.

You can reduce your IT resources by using software-as-service solutions.

How does ECM provide business value?

Many companies face significant challenges when storing, managing, and accessing company information and content. ECM can address these challenges.

Here are four examples to show you how your business gets value from Enterprise Content Management.

Example 1

Challenge: Many paper papers with a mixture of different types of documents reduce the work efficiency.

Solution: Digital documents are centrally maintained so that the relevant persons can retrieve them as needed by the people in need.

Example 2

Challenge: Failure to process information and data missed on paper documents.

Solution: Digitization prevents lost paper documents and the alert function documentation reduces the frequency of failures in performing work and processing.

Example 3

Challenge: Concerns about security and data protection.

Solution: Improve security by using the ECM to determine access rights for specific employees as well as record who and when accessed information.

ECM integrates seamlessly with existing major business systems to manage the flow of used documents and information, solving industry-specific challenges.

Want to see how an ECM solution can help your business? Contact us to request a demo today. Or if you’re already looking for a solution, make sure you choose the one best suited to your business with our comprehensive ECM Checklist.

BENEVOLENCE TECHNOLOGIES is a leader in Enterprise Content Management products services. Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact, and process speed. We power digital transformations to empower the intelligent and connected enterprise.

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