Web-based CRM Can Also Be known as Hosted CRM, Online CRM, OnDemand CRM, or Browser-Based CRM. Web-based CRM solutions are those software solutions that are free from any hardware or software located on the client's premises.

This software is hosted on a kingdom of servers within data centers that are preserved by a third party. The application can be easily accessed via a web interface because it isn't loaded on local PCs and Notebooks. It may be charged in the form of annual rental too depending upon the number of consumers utilizing the system.

Most Web-based CRM solutions offer you high-cost savings over on-premise solutions. It is important that the CRM solution you opt for is equipped to manage your business requirements. It shouldn't involve expensive consultancy or execution fees at the time of adaptation.