Athenahealth EMR offers a powerful suite of solutions for healthcare organizations to increase operational efficiency and improve the quality of patient care. The vendor prides itself as a disruptor in the industry. They offer a technology-driven solution, yet still understand the basic needs of healthcare providers to ensure practice success. Providing an extensive range of products and functionalities, athenahealth helps medical facilities deliver accurate information with minimal distraction.

This platform offers multiple solutions to its users, including athenaCollector (Practice Management), athenaClinicals (Electronic Health Records), athenaCommunicator (Patient Engagement Portal), Care Coordination, Population Health, Medical Billing, and Epocrates. The most sought-after product of athenahealth EHR is athenaOne – an integrated suite that includes athenaClinicals, athenaCollector, and athenaCommunicator, all combined into a central platform. This solution is ideal for users who want an all-inclusive package in their practice.

Athenahealth is also known as a specialty EHR that offers solutions to cater to a variety of medical specialties. The software provides network-enabled services for healthcare all across the US. Moreover, it supports interoperability that means that all the stakeholders within any healthcare organization are seamlessly connected to share data actively.

Top 7 Features of Athenahealth EMR

Here’s a list of the Athenahealth Software features, which users find the most useful and time-saving. Here is what they chose and why:

  • Patient Portal

The main highlight of Athenahealth EHR is the Patient Portal feature. It allows patients to request prescription refills, schedule appointments, and send secure HIPAA-compliant messages. Patients can quickly update their current medications, allergies, preferred pharmacy, and demographics information. It also lets staff to send appointment reminders and request payment on outstanding balances. Any updates made by a patient to their information through the portal are published in the EMR.

  1. Clinical Summaries

This feature allows medical experts to provide clinical summaries either on paper or through the portal. It produces an encounter summary upon the completion of the patient visit that can be provided to the patient or posted to the portal. In-office tasks are sent to care team members, effectively engaging them in the process of patient care planning or following up. Alongside this, providers can view more detailed information about each patient, including medications, diagnoses, allergies, and problems.

  • Appointment Scheduling

Appointment Scheduling feature optimizes the number of patients that can be seen each day. It significantly reduces the number of no-shows with online patient check-in and automated reminders. In addition to this, Athenahealth Medical Software tracks the efficiency of patient registration and scheduling process to identify slowdowns and bottlenecks. The software not only alerts users if there are any inefficiencies in the process, but also provides recommendations for optimal results.

  • Reporting

Another major issue a lot of businesses, including healthcare clinics, face is with reporting. This EHR solution offers a powerful reporting module that allows users to view reports on a weekly or monthly basis. It can filter a significant amount of data to help medical facilities that want to grow by leveraging data-driven insights. According to Athenahealth EHR Reviews, this platform offers a workflow dashboard for the reporting tool that features multiple key metrics of a healthcare organization's performance. These include details regarding collections by payer, common reasons for the denial, and days in accounts receivable.

  • Medication List Management

It allows clinical staff to record current and previous medications for a patient. They can track all medications patients take, even the ones taken over-the-counter or prescribed by other providers. AthenaClinicals is SureScripts certified and lets healthcare providers maintain medication history download lists and coordinate care across different providers.

  • Billing

It offers comprehensive medical billing tools, which rely largely on athenaNet to help its users boost their financial outcomes. Athenahealth Billing System scrubs claims within eight seconds of receipt and works to get most claims paid in two or three business days. Their in-house staff member is specifically responsible for charge posting and the creation of E&M codes.

  • Connected Health Network

The vendor forms a connected health network to help providers deliver better care with shared knowledge from around 160,000 providers and 100 million patients. Users can exchange information with more than a quarter of a million points of care, such as labs, urgent cares, pharmacies, specialists, and more. They can also compare their practice’s population health performance with that of other physicians.

What is so unique about Athenahealth EMR?

  • The software depends on its Customer Success Managers to ensure user satisfaction with their entire suite of solutions.
  • Making additions to products or future changes come from Athena EMR Reviews. The company does this through the app available in their Marketplace known as the BirdEye platform. This allows Athenahealth to capture and analyze consumer feedback through online reviews.
  • Not only this, but considering the client feedback helps them to improve operations and drive innovation. And in turn, also leads to growth of the company, which is a win-win.

Final Thoughts

Athenahealth EMR offers comprehensive functionalities that streamline daily workflows for clinical providers. It offers hundreds of reports and leverages athenaNet, which is a nationwide network of over 160,000 healthcare providers. This disruptor in the EMR industry comes with all the features medical practices need for managing administrative and clinical tasks. To learn more about this EMR product, you can book Athenahealth EMR Demo on FindEMR.