The Rise of the Employee Experience Platform in The Digital Workplace
With the onset of remote and hybrid work culture, the focus has shifted to employee engagement and experience. There is a void created within the employees when they are not working from the office. Employees need to put extra effort to outshine the crowd. As per Harvard Business Review, 1100 employees found that remote workers feel shunned and left out. Also, employees are leaving their jobs voluntarily in record numbers and, the studies show that the turnover is over 15%. Meanwhile, people working for more hours are experiencing stress and feel less productive than ever.
Pandemic has pushed the employees to work in a completely new environment which is a challenge to deal with. Moreover, one-way communication is prevalent in remote work culture, which is just not enough. Businesses need to find ways to connect, engage and inspire employees to succeed in this new digital era of work. There needs to be a platform whose prime focus is to provide a good employee experience, set to solve a bunch of potential challenges.
Most of the workforce desire a consumer-grade experience at work that creates a sense of belongingness toward the organization. In today’s fragmented organizations, we need to ensure that employees feel connected with their colleagues and the work, understand their work goal and easily find the information they are searching for, which has given rise to the employee experience platform.
What is the employee experience platform?
It is a unified platform that enables employees to work from any place across the globe, irrespective of the device they are using. This eases the work of an employee as a platform that has all the essential applications integrated to handle the project, communicate with colleagues and share information. One platform to get the work done tends to improve employee productivity and efficiency. It will prevent context switching and lessen the time required to search relevant information, enabling employees to give most of their time to the areas that need human intervention. It facilitates collaboration and communication with other team members and streamlines your business process.
According to the Harvard Business Review, when a team of remote workers encountered workplace challenges, around 84% of the employees said the concern is dragged for a couple of days or more and, 47% admitted to letting it drag on for weeks or more. The digital workplace is evolving and, thanks to the employee experience platform that promises to cater to most of the employee needs and challenges.
Understanding employee experience
Organizations need to be aware of their employee’s perceptions and observations about their employment. Many factors determine their experience including physical workplace, work-life balance offered by the company, and the tools used to manage the workflow. Happy employees are the most useful resources that can drive more engagement and lead to better results.
As per the joint report from IBM and Globoforce, employee experience is positively associated with work performance.
Employee Experience linked to work experience
Employee Experience versus turnover intention
Employees are the greatest assets that a company has and, investing in the employee experience platform will drive better work performance and has less intention of quitting their jobs.
How does an employee experience platform can bring overall employee experience?
- Improves communication and collaboration: Collaboration is an important part that a business should never miss. Brainstorming with colleagues in office canteens and breaks leads to innovative ideas. As per the report, ideas developed by a team with more than three or more people will have 156% greater appeal with consumers than the idea generated by one or two people. With the remote work culture, it is challenging for a business to bring up innovative minds together. One way to make collaboration and communication an essential aspect of your company culture is by adopting a digital workplace platform that digitizes the entire process and facilitates collaborative opportunities for the employees that boost internal communication as well.
- Personalized information: The employee experience platform will showcase the information that is relevant to the employees. It brings the content, news, announcements based on their project, activities, location, and much more. Personalization will engage the employees and develop a sense of connectivity with the organization.
- Empower Remote workforce: Due to the pandemic, we are engaged in the largest experiment ever in the history of work. In response to the mandate, the digital workplace platform will bridge the gap that every remote workforce is going through. It lets employees save time as they do not have to spend hours in traffic every day and maintain a healthy work-life balance. Working at your scheduled time and in your favorite corner will make employees happy and satisfied. Employee experience platform brings the remote workforce under one roof, which helps the team to focus more on shared goals and efficiently accomplish their assigned tasks. It helps employees to embrace the remote work culture without hampering their productivity.
- Seamless integration: Employees need to use different applications to perform their everyday work activities. It is a hassle for the workforce to switch between multiple applications and, signing into the applications every time is time-consuming. Apps are integrated into the digital experience platform so that employees do not have to take the pain of context switching. They can find tools right in one single place which saves time, increases productivity, and improve the overall employee experience.
- Multichannel connectivity: Employees across the globe, working in different locations might not have access to their desktops all the time. Intranets empower the employees to connect to the company updates, news, and colleagues instantly across all the devices. Push notifications are an added advantage, it ensures that the employee never misses out on a piece of sensitive information. Distributing important company updates via multi-channel communications will boost employee experience and engagement.
Employee experience is everything!
With the process of digital transformation, organizations will keep bettering the employee experience. Employees want to do their best and succeed in their roles, and the employee experience platform will scale up their journey to another level. This platform will open up communication, remove fear and inhibitions, and allow everyone to voice out their opinions and share ideas. Don’t let the pandemic sink in your company culture, unleash your digital workplace, and take employee experience to the next level.
Mesh 3.0, ready to deploy- digital workplace accelerator facilitates employees to enhance internal communication and collaboration, share knowledge, empowers users to search documents with the cognitive enterprise search feature that can be customized as per the business requirements. Mesh has it all.
Want to know more about Mesh? Feel free to contact our digital workplace consultants to get a personalized demo.
An intelligent modern SharePoint IntranetThe business landscape is always changing and your employees are getting smarter by the day.
A fundamental shift in their needs and expectations is clearly visible.
Therefore the need for the modern digital workplace to go smarter is growing simultaneously.In this dynamic scenario, an intelligent modern intranet solution is a necessity.
That is where Mesh can help you in optimizing your employee experience and engagement boosting internal communications.It offers a modern intranet system through a single interface which enhances inter-departmental communication and collaboration, knowledge management, efficiency of your business operations eventually transforming organizations digital workplace.https://meshintranet.com/modern-intranet/
An intranet on Office 365 is built on the SharePoint framework and integrates well with the Office 365 tools, and contribute to the accomplishment of company goals in a significant manner.
Here is a list of nine benefits of intranet:• Save hardware and software costs, space and utility costs, as an Office 365 intranet is a cloud-based solution.
No server installation, no software purchase, no upfront capital expenditure.• Ready-to-go solution.
Get started in minutes• No specific knowledge IT required• High-level security ensured with Microsoft• Greater scalability• You pay as you go and can scale your subscription up or down depending on your needs• Product improvements favor the cloud• Facilitates collaboration and communication• Supports remote work
With technological progress, it is now possible for literally anyone with a laptop and the right skills to launch a business.
While some technological advances flash and fade, social intranet software has always been a sustainable one.The flexibly dynamic benefits of intranet have revolutionized the way businesses operate and their employees collaborate.
Anyone can share and everyone is free to comment and provide feedback.Therefore, an employee intranet streamlines communication by channeling it centrally to one place while it also empowers individuals with a say in the company and the knowledge of what’s going on around.Eliminating Geographical BarriersYour Company IntranetConnects your employees across different locations and time zones.Intranet can act as the online central hub of your company.
It is like a virtual center where conversations take place, news is exchanged, and everything is planned.Therefore, it brings your global or multi-location teams together.
The employees in any location across the globe get access to the same amount of information and insights into the company, as the one going to the office every day will have.Better Employee EngagementImproving employee engagement is a key challenge for leadership.
The intranet is that the “team huddle” that unites and motivates employees.Strengthened HR.An HR intranet can be of great use in enhancing the quality of hiring and onboarding processes.
We consistently exceed both our goals, and client expectation of providing superior custom-tailored approaches with Microsoft business environments—just ask our satisfied clients.
Like most tech geeks, we never cease to get excited about new technology—but we’re even more interested in how we can apply it to make your business run more smoothly.
You see, we have this crazy idea that companies should be focused on getting their work done, not arm-wrestling with the technology that’s supposed to be making their lives easier.
In turn, this leads to employees who become more productive because they are happier to have a clear work-life balance.Business Website: https://www.klarinetsolutions.com/