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Pharma Digitization: Enhancing Field Operational Efficiency By Using Pharmacy Management System Software

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Avee Mittal
Pharma Digitization: Enhancing Field Operational Efficiency By Using Pharmacy Management System Software

All spheres of modern life are being disrupted by digitization, and the pharmaceutical industry is no exception. In fact, this disruption is much needed to amplify the operational efficiency of the pharma industry at large. Be it production, prevention of data losses, quality and operations control, flexibility and adaptability, reduction of operational costs, increment in management effectiveness, and workforce efficiency, for every vertical to perform better, digitization is needed. Digitization facilitates automation, mobility, real-time functionality, transparency, precisely it facilitates overall improvement in operational efficiency.

 

Pharma digitization: Not all players are at the same pace  

 

Although there are research, facts, and figures to prove that the pharma industry is one of the most appropriately digitized industries, it is also true that not all players in the industry have adopted digitization at the same pace. While leaders are doing things differently, in comparison, the small-scale pharmaceutical businesses are doing things in a much laggard manner. This blog speaks about how these small-scale operators in the pharma industry can catch the pulse of digitization and significantly improve their operational and workforce efficiency.   

 

Benefits of Digitization:

 

First here mentioning a quick list describing the benefits of digitization:

  1. It brings an end to the tedious and hassle paperwork. So digitization can make processes and workflow more optimized and also prevent the loss of important data, which is a common drawback of paperwork-based processes. 
  2. It can automate those operations or processes that are repetitive such as job scheduling for the MRS, or their route planning, time stamping, or tracking the field activities of the field workforce. Automation can also be applied to processes like field data recording, or standardized communication among team members, etc. 
  3. Cloud computing helps in improving operational efficiency by making data or information management a highly secured and real-time process. It functions as a unified system of data storage and facilitates on-the-move data collaboration. 
  4. Advanced digitization technologies like the Internet of Things and Artificial intelligence can further help small pharma companies to overcome various operational challenges like supply chain problems. 

 

How to incorporate digitization in the operations?

 

Big pharma businesses, that have the luxury of budget, invest in extensive IT teams and infrastructure to end-to-end digitize their operations. But the same is not true for small pharma businesses. However, one of the biggest improvements in technology advances has been that the adoption of technology is becoming more and more cost-effectively feasible day by day. Thus, with a simple pharmacy management software, even small-scale pharma industries can adopt digitization in their field operations and reap the benefits. 

 

How does pharmacy management system software work?

 

The software is designed as a one-stop digitization solution that can automate most of the field operations relevant to a pharmaceutical business. Mostly all types of pharmacy management software have compatible mobile versions that can be installed on smart devices like mobile phones, laptops, etc. This way, the field workforce can access the modules and features of the software even while on the move. This provides them the much-needed mobility solutions such as one-the-move access to information, on-the-go data collaboration, uninterrupted communication, etc. 

 

The software suites can also be called field service management software that has been designed with field automation capacities such as: 

 

  • Job scheduling: The software is an effective tool to schedule the MRs and doctor appointments without any scheduling conflicts like duplicate schedules, missed schedules, or overlapped schedules. 

 

  • Route planning: Wrong routes, detours, traffic congestions, etc. stretch the traveling, and this is one of the major productivity leaks for the MRs. The software uses web mapping services and in real-time suggests the optimal route to reach a location. This way the field workforce considerably saves their travel time and travel expenses as well. 

 

  • Data management: pharmacy management system software is a cloud-based system that stores all enterprise data at one commonplace. Data accessibility can be controlled using access permission and this way data can be kept secured and also it can be ensured that the mobile workforce will have access to the right information at the time of need, even while on the move.

 

  • Miscellaneous: On-site invoice generation, automated reminders, or notifications, self-services such as online reimbursement claims, a single dashboard to manage all the processes, are some of the other digitization advantages and applicability of a pharmacy management software. 

 

Conclusion 

Pharmacy management system software is one of the simplest but holistic ways to digitize the field operations related to the pharma business. It basically caters to the need for field workforce management and helps the team to overcome the field operational challenges such as paperwork processes or lack of real-time data collaboration or productivity leaks because of repetitive and mundane work. 

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Avee Mittal
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