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Troubleshooting Orbi Not Getting Internet Connection Issue

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Troubleshooting Orbi Not Getting Internet Connection Issue

Orbi not getting internet connection is one of the most common issues that you may face with your Orbi router. If you are facing the same issue then scroll down to know the troubleshooting tips to resolve this issue efficiently.

Netgear Orbi is one of the ultimate routers which offers the internet at a high speed. With this device, you will get a reliable internet connection and fast connectivity throughout your house or office. It is the best device that users can use for using high-speed internet at affordable rates.

 

Tips to Fix Orbi Not Getting Internet Connection

Following are some methods that help you in solve Orbi not getting internet connection issue:

  1.     Check all Established Connection

Make sure that your modem or router is connected to the internet connection through the Ethernet cable. If the internet does not connect after this, add the cable and remain offline as there is the possibility of a service outage. To resolve this, you need to contact ISP and ask them for a network outage. You have to wait in case of an outage so that ISP can repair the outage issues.

  1.     Verify Settings

In case, internet connection is available but your devices are not able to connect with it then there is the possibility of a settings issue. To resolve this issue, you need to reboot the Orbi router. Also, keep the power cable for a minimum of 30 seconds to streamline the connection.

  1.     Check for Damaged Cable

In the next step, check the connection cables. If you find any damaged cable then change it immediately. Also, change the network settings if there is any need. Make sure that all the connecting cables are integrated into the device securely. All the established connections should be tight as any of the loose connections may cause connection errors.

  1.     Power Cycling

Another most important thing is to power cycle the network connection to fix the internet connection issue for the Orbi router. For this, you need to remove network devices and connections. You need to keep them out for 20-30 seconds. The internet connection will automatically optimize after establishing the connection again.

  1.     Firmware

To fix the Orbi router and internet connectivity issue, you need to check the firmware version that you are using. It should be updated to the latest version as firmware optimized the network and connections. Orbi downloads the firmware to the latest version automatically. In case, it does not update then do it manually.

  1.     Factory Reset

Another method that you can try is factory resetting the Orbi router. For this, you need to make sure that the power LED light is switched on your router. In the next step, locate the reset button on the Orbi router for 5-6 seconds. It is good to use the paper clip for pressing the reset button. It will help you in resolving the network issue.

The above-mentioned troubleshooting tips will help you in fixing the orbi not getting internet connection issues efficiently.  Remember that if you are using a Mac device then you need to download the Mac version of the Orbi router and for the windows version it is different.

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