A Retail CRM Software helps store all customer information, including shopping history, valuable insights, trends per demography, etc. You can easily segment your market, curate categories of the most desired customers. By categorizing your customers, you know their expectations.

https://www.quora.com/How-can-CRM-improve-the-retail-industry/answer/John-Clark-2106?ch=10&share=66bc708f&srid=uj7lGx

Retail CRM Software