Is DrChrono EHR right for your healthcare facility? Choosing the electronic health record system for your practice is a decision that needs thorough consideration. After all, it will impact every aspect of your practice, from patient scheduling to billing. Ensuring that you make the right decision with this software requires you to analyze its EHR features and functionalities.
DrChrono EHR – An Overview
DrChrono offers a mobile all-in-one EHR, practice management, and billing solution for medical practices of all sizes. This platform comes with an easy-to-use API for medics and patients alike. It facilitates communication between providers and patients, offering automatically sent phone appointment reminders and emails/texts, and a mobile app to let patients view and check their records on the go. Patients can also contact their clinician directly to schedule and confirm upcoming appointments. The communication that takes place through this software is secure and meets HIPAA standards.
Healthcare organizations rely on DrChrono to streamline everyday operations, manage their patient intake, and focus on quality healthcare. It lets physicians create virtual appointments while sending automated messages to patients without requiring them to download additional modules. DrChrono EHR Reviews confirm that the software allows patients to request virtual doctor visits, sign consent forms in real-time, and attend online visits using any device.
This platform additionally offers online training sessions and step by step guides through all the features available on the system. Users have the option to buy-in a dedicated account manager who will handle their billing and use of the software.
This article covers DrChrono Software features that can help you improve efficiency and boost patient engagement for your healthcare organization, so let's see what those are.
Top 9 User Rated DrChrono EHR Software Features
Here's a list of top features rated by users, so you know what to look for when considering DrChrono EMR.
- E-Prescribing
This feature is well-liked by users for its ability to let them send single or multiple prescription orders, including controlled substances, directly to a pharmacy. Users can also check potential drug interactions before sending prescriptions.
- Patient Portal
Another highly acclaimed feature of this software is a patient portal that lets patients pay bills, book appointments, and communicate securely with their providers online. DrChrono OnPatient also provides automated reminders for patients to help reduce no-shows.
- Intelligent Charting
It allows users to chart quickly and record efficiently using the speech-to-text feature to enter information into the software instead of memorizing codes.
- Workflow Customization
Users who watched DrChrono EHR Demo acclaimed this feature for letting them customize their workflow with customizable medical templates and clinical forms. It offers enough flexibility to allow specialities built custom templates for new clients, ensuring your EHR is ready to use from day one.
- Native iPad/iPhone Applications
DrChrono’s native iPad apps offer the full functionality of all the iPad’s features, such as free draw tools and the built-in camera. With this feature, users don’t have to worry about the loss of functionality caused by accessing your software on an iPad via an internet browser.
- Medical Billing
It offers robust medical billing functionalities that allow users to manage finances by reducing multiple data entries, verifying insurance at the point of care, and billing directly. This ensures that you bill accurately and get timely reimbursements using pre-populated billing codes.
- Easy Check-In for Patients
The software helps medical setups set an excellent patient experience by auto-populating patients’ check-in details on their chats and syncs it to their health records. Patients can be provided with mobile devices as they walk into the clinic.
- Real-Time Eligibility Verification
Another highly useful feature of this software, real-time eligibility verification, understands how critical medical billing is to the financial health of the practice and provides tools that enable users to verify insurance status in real-time.
- Integrated Telemedicine
Powerful features, such as patient scheduling and video consultations are incorporated directly into the EHR platform. Patients can access telvisits using a link provided by their physicians.
DrChrono Pros and Cons
Pros:
Based on user reviews studied from multiple online resources, we have curated the following benefits for this Health IT solution:
- The software offers customizable templates for users. It includes a number of features to make the solution more intuitive, such as drawing tools and baseline health data systems.
- DrChrono is designed to improve practice efficiency with tools, such as medical templates, dynamic photo charting, and speech-to-text.
- According to DrChrono EHR Reviews, practices can seamlessly manage day-to-day operations, patient engagement, and scheduling for their patients. They can also use calendars to send automated emails and text messages to notify patients of their appointments.
- It integrates with various systems, including LabCorp, Quest, Surescripts, etc., to minimize paperwork.
- The solution seamlessly integrates billing, EMR, and patient engagement in a unified suite, whether you are on your iPad, iPhone or web.
- It meets Meaningful Use standards to efficiently meet data integrity and security.
- The vendor offers templates for users who want to customize the look of their system.
- It modifies clinical forms and medical templates according to a provider’s preferred style. This tailor-fit solution is designed to meet the needs of different types of healthcare organizations.
Cons:
These are some of the product’s limitations according to user feedback at the time of this review:
- Most users noted that customer support is unhelpful and offers delayed responses.
- Users who booked the demo felt that it is difficult to learn.
- Reading through DrChrono EHR Reviews, we found out that it has frequent glitches and lags often.
- It requires quicker and better updates for most features.
- There were complaints about infrequent updates and unexpected downtimes for which customer support was not of much help.
DrChrono EHR Pricing Details
DrChrono EHR Pricing plans range between $50 - $500/month. The company offers four different pricing packages: Hippocrates, Prometheus, Apollo, and Apollo-Plus. These packages vary in the type and number of tools and features offered. Users can also request a demo.
Final Thoughts
If you are reading this article to spot the top user rated DrChrono EHR features, you are in the right place. We find these features as a must-have for small-scale independent healthcare practices. However, if you still cannot understand how these features work, you can book its demo on FindEMR.
DrChrono EMR was founded in 2009 to provide solutions to medical professionals and patients.
It is tailored specially for 8 professions, namely: Psychiatry Family practice Pain management Orthopedic surgery Neurology Podiatry Physical therapy Urgent care Scheduling, clinical workflows, patient engagement, and medical billing are integrated into one system based on cloud and web computing.
The RCM feature of DrChrono allows the practitioners to increase their revenue by reducing time and resources wasted on billing and revenue collection.
The DrChrono Revenue Cycle Management- RCM – claims to reduce the underlying claims reimbursements and makes the billing system free of potential errors.
Unified EHR and RCM systems: This feature reduces the chances of repetition of data entries as well as billing errors.
Attract different insurance specialties: The software and its team are well versed in how to attract different kinds of insurance such as federal, commercial, auto insurance, and workers' compensation.
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