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The 5 Keys To Successful Hybrid Work

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MultiCall Technology
The 5 Keys To Successful Hybrid Work

Combinations of remote and onsite work have already started becoming the new normal yet paradoxically, there are also those who would like to return to the workplace. This has primarily been for the reasons of better peer interactions and the ability to meet face-to-face for solving situations.

The hybrid model is the answer to this: a working model that adopts the best of both remote and on-site working.  As may be suggested, this effectively is a blended model where some employees return to the workplace, while others continue to work from home. But implementing this solution at a corporate scale brings its challenges. Bearing these in mind, there are five keys to successfully implement hybrid work.




Choice

The aspect of the model that where some employees work on-site , while others continue to work from home means that the first key to a successful implementation is providing the element of choice. Some employees may perform better while working full time in an office than others as opposed to a remote environment, and vice versa.

You need to offer the option to work remotely or fully on-site when transitioning to hybrid work. Regardless of the team involved, this needs to be offered on a per employee basis.  Depending on the hybrid arrangement, you can also consider providing a choice range of which days to show up on-site, with the exception of the days that are exclusively dedicated to meetings or any forms of collaboration.

 

 

Transparency

Whether remote, hybrid or on-site, an organizational culture founded on transparency is key in order to be working efficiently and effectively. Not only does transparency facilitate collaborations via asynchronous communication, it also averts key information from the negative effects of silo-based management, and helps to keep everyone aligned on the same goals.




Trust

Trust is also key, and  it goes hand-in-hand with transparency, and needs to go both ways. Obviously, you can’t expect your teams to trust you if you fail to reciprocate and set in place such a culture of trust. Making trust and transparency integral to your core means that you can invest less on-going effort into aspects such as regular check-ups, or worse, micromanaging.




People-first culture

Companies that already had cultures that were employee-centric prior to Covid found it much easier to make the transition into remote working arrangement. This is something that holds very much true for the hybrid working model as well.

The significance of good employee experiences has become far more during the course of the pandemic. In the case of successful hybrid work, another key element involved in the process is  flexibility. Just because inefficient processes and schedules were the way of the times before, doesn’t mean they also have to be utilized for the present times as well.

With teams no longer fully in office together, and  rising levels of asynchronous communication , super strict daily work schedules becomes an unfair demand. Of course, having some time overlap clearly marked out is necessary for easier collaboration, but not simply by mimicking the on-site schedule.





Dedicated communication tools

For dealing with the previously mentioned asynchronous communication, an effective tool that allows calling many on the go becomes essential. And that’s where MultiCall comes in. An instant solution for calling many, you can ease away from the hassles of business conferencing with MultiCall’s ease of communication; It lets you call your entire team in one go without the hassle of entering PINs, or having to await a moderator.

And here’s the best part; unlike the case of VoIP apps which require both sender and receiver of calls to be on the app, the participants of the call do not need to be connected with data or even have the app installed.  It maintains the benefit of portability, in that the app only requires your smartphone to be run.

MultiCall also requires data only to initiate the call and proves to be just as useful as VoIP when you want to be part of a group conversation while on the move. MultiCall also sports a multitude of features, including:

    • One click calling – where you can call your entire team in one go.
    • Call monitoring and scheduling – Not only do you have complete control over the call, you can also maintain the benefit of business conferencing in scheduling calls ahead and get notifications sent to all participants. The app also lets you mute/unmute participants. This is useful in being able to relay messages while avoiding disturbance due to noise or disruption.
    • Easy Dial Back – Even in the event that you get disconnected, dialling the same number again is all that is needed to re-join the call.
    • Call-me-on – This feature lets you receive your MultiCall on any assigned number. Useful while traveling to avoid roaming charges or when you have multiple participants at your end.

Besides free 4-party calling, MultiCall’s business variant also ensures high cost effectivity, considering the impact it can have on productivity. This is done with the promise of superior audio quality under a flexible tariff plan, and a prepaid recharge system.

Beyond all the relevant keys and tools,  having a culture of empathy and understanding is most important. Because quite simply, they are the very basis of a true employee-centric culture. In fact, all the keys that enable a hybrid work model are ingrained in or enabled by empathy one way or the other.  So bearing this in mind, use these keys to successfully implement a hybrid work model for your company!

 
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