Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help optimize your pre-migration and migration process.
By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.
The Sentrient workforce management software is an all-in-one online workforce management platform for small and medium businesses and larger organisations that are based in Australia and New Zealand.Watch this video for more details: